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June 7, 2017 at 13:38 #163622adamgoeParticipant
User profiles are not lined up on desktop browsers including Google Chrome. You can see this on the home page and stories section.
Attachments:
You must be logged in to view attached files.June 8, 2017 at 20:20 #163762LauraModeratorHello, have you tried deactivating some plugins and test if it works? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 9, 2017 at 17:24 #163852adamgoeParticipantHi Laura, yes – I have tried deactivating some plugins to see if it will repair the format issue.
Any more advice please?
The only plugins operating on the site are:
1) Akismet Anti-Spam – Version 3.3.2
2) BuddyExtender – Version 1.0.1
3) BuddyPress – Version 2.8.2
4) Contact Form 7 – Version 4.8
5) Hello Dolly – Version 1.6
6) Loginizer – Version 1.3.5
7) Paid Memberships Pro – Version 1.9.2.1
8) rtMedia for WordPress, BuddyPress and bbPress – Version 4.4
9) WordPress Importer – Version 0.6.3
10) WP Super Cache – Version 1.4.9June 12, 2017 at 07:34 #164018LauraModeratorHello, can you share access so i can check it out? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 12, 2017 at 07:38 #164021adamgoeParticipantYes and I will provide that next in a private message. Thanks for your help.
June 13, 2017 at 18:01 #164182LauraModeratorHello, is a page formatting issue, please check attached, you are using lot of columns , delete some and add the content without so many columns, you can add shortcodes without using columns 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Attachments:
You must be logged in to view attached files.June 14, 2017 at 03:05 #164224adamgoeParticipantHi Laura – Helpful to hear. On a different page that has no columns or code at all, is it happening for the same reason that you can see here please?
http://opensesame.asia/stories/
You may find it helpful to hear this – Running the search function results in the page formatting correctly, except for one of the search parameters – Expatriate Advisors.
If you tell me the reason is the same for why these two different pages are not formatting correctly then I will try to fix one or both the way you advise above.
But I confess that I will be confused how to fix a page that has no code.
Thanks in any case and appreciate hearing what you think.
Adam
June 16, 2017 at 00:45 #164381LauraModeratorHello, the issue is at your child theme, you made some changes and now that happens, please check your members-loop.php 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 19, 2017 at 00:02 #164553LauraModeratorHello, sure, you can contact us back at the same email 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
June 26, 2017 at 05:11 #165210LauraModeratorHello, please mail dev@seventhqueen.com 🙂 I am sorry for the issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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