This topic has 1 reply, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #163698
     shabzgaminghd
    Participant

    hey,

    I just bought the theme, and I tried to add my API Key from my Themeforest account, and whenever I create it and input it into the themes directory via wordpress, it says that I didn’t buy the theme, when I did?

    Also, I tried installing plugins recommended by Kleo, but it says this (I’m not advanced with coding, so I don’t know what to do):

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home1/futiconz/public_html/wp-content/plugins/js_composer/

    Plugin install failed.

    Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

    #163833
     Laura
    Moderator

    Hello, can you share ftp and wordpress admin access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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