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Hi,
We have added 4th Level Sub Menus under Appereance -> Menus but they are not showing on our website. We have named the menus “Share” & “View” respectively & they are both under Smart Corner -> Your Awesome -> Video ->.
We have also increased the “depth” to “6” in the file “general-header-section.php” in order to increase the number of sub menu levels that can be added. However, the menus still can’t be seen.
Additionally we have created another 4th Level Sub Menu as well called “Test” for testing purpose & even this menu cannot be seen. The path of this menu is Health and Fitness -> Healthy Eating -> Weight Loss ->
We can see the HTML code for these menus when we inspect element the website on any browser but for some reason these 4th Level Sub Menus are not showing in the menu bar. Even the “caret” icon is not showing on the Parent Menu (Video & Weight Loss respectively) for these menus.
Request your assistance in this matter urgently.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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Always happy to help you 🙂
Hello Laura,
Do assign the ticket to a higher support level at the earliest as we need a solution to this issue asap.
Hi laura
We have send reminders for this issue to be resolved, unfortunately no response have been received from your end even after escalation. would appreciate a faster response to get the issue resolved.
thanxs
Pricilla DsouzaHi,
This ticket was supposed to be assigned to a higher support level but it’s been almost a week now & there has been no update from Kleo’s end.
Hi,
We have not received any resolution for more than 10 days now..can we please get some one to look into the problem and resolve it on priority…This is my second escalation …. Very disappointed with the lack of resolution.
regards
pricilla dsouzaHi,
Sorry for the delayed response,
KLEO theme supports only 3 levels and if you need one more, there is no quick solution to provide or plug and play or easy solution for that.
But if you want to do it from here you can edit the depth menu from this file : /wp-content/themes/kleo/page-parts/general-header-section.php
To can have this modification update proof please copy it to /kleo/wp-content/themes/kleo-child/page-parts/ and make the changes in child theme
After that you should create entire css for level 4 case
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
If you check my first message of the ticket then you will see that I have already mentioned the “general-header-section.php” file & that we have also increased the “depth” of the “sub menu levels” to “6”. We are also aware that the menu needs to be adjusted by using css as the menu doesn’t show up without the “display:block” property.
However, because of the “display:block” property the menu always shows up while we want it to show up on Hover of it’s Parent Menu only. We believe to show the menu on Hover of it’s Parent Menu only (which is what we desire) some changes need to be done in JS (Javascript) files as well. So can you guide us in this regard?
Also the Parent Menu (for e.g. Weight Loss in this case) is not showing the “+” icon either to indicate that it has sub menus. The “+” icon is showing for all other Parent Menus except for the Parent Menu of a 4th Level Sub Menu.
Awaiting a quick response with resolutions for both the above mentioned issues.
Hi,
Add this file content https://pastebin.com/raw/dviUYEFF to wp-content/themes/kleo-child/functions.php
This code menu walker function will overwrite the original behaviour of menu walker from the theme and will add automatically “+” caret on each menu that has childs.
Let me know how
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
We have added the given file contents. However, the Parent Menu of 4th Level Sub Menus are showing “▼” icon instead of the mentioned & appropriate “+” icon. The “+” icon is what we want. All other Parent Menus are showing the correct icon. Only the Parent Menu of 4th Level Sub Menus are showing the wrong icon. So kindly check & let us know how we can show the “+” icon for the Parent Menu of all the 4th Level Sub Menus.
Also, our main concern as of now is that all the 4th Level Sub Menus are always showing instead of only showing on Hover of their Parent Menu. This would probably need some tinkering around in the PHP or JS files.
Kindly revert asap as this issue has been going on for a long time now.
Hi,
For the moment we don’t have a solution for this matter, but I will assign and speak with one of my colleague’s frontend developer to find a solution for this, we will implement this into the theme.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Yes please implement it in the theme & I would advise you not to keep any ceiling on the Number or Level of Sub Menus/Dropdowns as one never knows how many Dropdowns or Sub Menus the user/client wants to have.
Hi,
It’s on the plan to do this those days we will let you know.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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