This topic has 2 replies, 3 voices, and was last updated 7 years by 
-
-
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
This is the message I receive when I try to upload the plugin.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Make sure to not have archive in the archive, if you have downloaded main files archive from theme forest you should unzip that and inside the WordPress folder you will see the kleo.zip archive this you should upload not entire pack.
As an alternative, you can try to install theme manually mode using FTP method : https://archived.seventhqueen.com/documentation/kleo#install-from-ftp
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
You must be logged in to reply to this topic.
