This topic has 1 reply, 2 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • #165690
     sjholtdotcom
    Participant

    Hi Team, the Geodirectory plugin has never worked and it will not allow me to install and activate it.

    Have you had other customers mention this at all?

    Please advise if there is a fix to this as the business directory is one of the main reasons I purchased the kleo theme.

    Kind Regards,

    Sam

    #165817
     Kieran_SQ
    Moderator

    Hi Sam,

    Thanks for reaching out. I just ran a few tests on a clean install and found that GeoDirectory does install and activate as expected through the “Appearance > Install Plugins” option and through the WordPress plugin repository.

    This sounds to me like it may be a plugin conflict, try deactivating all other plugins, clear your browser cache, website cache and any services like CloudFlare or MaxCDN. Once all other plugins have been disabled try deactivating and reactivating GeoDirectory to see if this resolves any errors.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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