This topic has 1 reply, 2 voices, and was last updated 8 years by Laura.

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  • #166341
     psiam
    Participant

    hello!

    First of all, thanks (well, i say this again soon I hope!)

    I have 2 questions:
    1) is there any support in french, my mother tongue? it would be much easier for me to try to tell you what’s wrong!
    2) when I installed Kleo, I had something like 18 plugins in a row to install, and it sems some of them failed, and now Visual composer is telling me that it doesn’t find any license…. what should I do?

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    #166389
     Laura
    Moderator

    Hello 🙂
    1- I can manage a bit with french, but would prefer english for other users who have the same issue
    2- The plugins that failed, might have the folder at your website files, login to your cpanel or FTP, file manager or anything that lets you browser your files, for visual composer, go to wp-content/plugins/ and delete the js-composer folder, then at your wordpress admin dashboard, install it again, this should work for all other plugins

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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