Problem with homepage and sweetdate options

Home Forums Sweetdate – WordPress Theme options & Demo content Problem with homepage and sweetdate options

This topic has 19 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • July 10, 2017 at 17:37 #166921
     alinys
    Participant

    Hello! I followed instructions  until 5 minutes https://www.youtube.com/watch?v=4IbqrVVRBfs&t=468s . And the homepage dosen t look with slider .And when i click on theme options i get a blank page.

    Thank you!

    Ciuidel Alin

    July 10, 2017 at 19:27 #166948
     Laura
    Moderator

    Hello, the login didnt work, let me know so i can login and set it up 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 10, 2017 at 20:04 #166958
     alinys
    Participant
    This reply has been set as private.
    July 11, 2017 at 13:38 #167003
     Laura
    Moderator

    Hello, please do the following so i can see the debug file:
    Connect to your server by FTP or file manager
    Look in root directory of your WordPress install and open wp-config.php
    Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

    define( ‘WP_DEBUG’, true );

    After this line add this:
    define( ‘WP_DEBUG_LOG’, true );

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 11, 2017 at 14:28 #167007
     alinys
    Participant

    Hello! I changed false with true and i add define( ‘WP_DEBUG_LOG’, true );
    I got like this :
    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);

    And when i searh in wp-content directory i have only index.php and other folders.:(

    July 11, 2017 at 21:45 #167070
     Laura
    Moderator

    Hello could you contact your hosting and ask them to change your php version to 5 instead of 7? It seems the new version has issues with Sweetdate theme options

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 11, 2017 at 23:45 #167085
     alinys
    Participant

    HEllo
    I asked them for downgrade. I wait for response.
    I tell you what i recive:)
    Thank you!

    July 11, 2017 at 23:52 #167091
     Laura
    Moderator

    Understood 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 12, 2017 at 13:58 #167139
     alinys
    Participant

    Hello!
    Done!:)
    I need to add some more options?

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    July 12, 2017 at 19:14 #167199
     Laura
    Moderator

    Hello, sweetdate options seems to be working again! 🙂 Demo installed and setup just need to add your own menu and widgets 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 12, 2017 at 21:37 #167218
     alinys
    Participant

    Hello! I will repeat youtube guide again 🙂
    Thank you for helping me!
    I hope i don t have no more problems:)

    July 13, 2017 at 17:41 #167298
     Laura
    Moderator

    Hello, it’s a pleasure to help 🙂 If you have any issue, i’m here, just let me know. If you can rate us 5 stars at themeforest, it would be great 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 13, 2017 at 19:26 #167310
     alinys
    Participant

    Done?I forgot

    July 13, 2017 at 19:49 #167322
     Laura
    Moderator

    Thanks you! 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 17, 2017 at 17:13 #167697
     alinys
    Participant

    Hello! For new questions need to create a new topic?

    Is available 3 skins for theme?
    For translate i need to buy wpml or is integrated?

    July 17, 2017 at 23:59 #167750
     Laura
    Moderator

    Hello 😀 we would prefer new tickets yes, You can use all demos at the theme, all of them are included 🙂 About translate, to change the theme to another language use Loco Translate, once installed, go to Loco Translate > Themes > Sweetdate-child , click it and click SYNC, then you can start translating 🙂

    To have a multi-language website, use Q-Translate X, its free and easy to use 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 20, 2017 at 00:18 #168001
     alinys
    Participant

    I found a demo in theme folder/main files/demo contennt. I imported but is the same. I saw something modern theme but is .txt and i can t import

    July 20, 2017 at 12:49 #168049
     Laura
    Moderator

    Hello, to importa a demo:
    1- At Demo content folder
    Find demo-sweetdate.xml and import it using WordPress Importer at Tools > Import
    2- At Demo content folder > site styles
    Open the text file of the style you want, copy the content and paste it at Sweetdate > Import / Export > Import from text then click SAVE

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    July 20, 2017 at 21:44 #168111
     alinys
    Participant

    Thank you!!!

    July 21, 2017 at 15:15 #168174
     Laura
    Moderator

    Always happy to help 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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