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Hi I’m Don…you recently replied to an email I sent you about my client in the UK not having a purchase code. Well that issue with the former developer has been resolved. I’m back with the same question(s).
We’ve launched his website already…but I need to know “HOW TO” and “WHERE TO PUT IT”….
1. On the Homepage..for the FORM Submit/Register Button and the Top Right corner button (JOIN BUTTON), I need to LINK a Page which is the Membership Plans page I created with pricing tables and Links to a Paypal Button for each membership Price Plan. So that when visitors fill out the Homepage register form…or search form…or decide to select the top right side JOIN button…that they will be taken to the Membership Plans page INSTEAD of being taken to the registration page. Or is there simply some Code to REMOVE the form and JOIN TOP button WITHOUT disturbing the Homepage Display like in the demo? Thanks
2. Is there a way to Make the Homepage look better after turning off the registration and or search form feature on the homepage? Because after turning it off…the page display and layout looks pretty bad. Can the Divi Builder Plugin be used with your theme and is it compatiable. Or is there a simple way to fix the display issue after the form has been turned off.
3. Since my client has purchased an updated verified copy of your theme..HOW do I update it to the New Theme WITHOUT losing any of my design or settings or customizations etc..Can I use this WP Plugin or what do you suggest so that I WON’T lose anything or changes/customizations/added css I made and added to the old unverified version?
Currently the registration page goes through the complete signup process WITHOUT ever asking for a credit card payment…even has an email confirmation that allows you to login to the website. I read an article on the PMP Website about this being a know issue with their plugin and your theme.
I CANNOT find where to LINK the submit button and the JOIN button on the homepage to….I don’t want them to anylonger go to the registration page as a default setting. Because of the Non-payment issue BEFORE they pay!!!
I’ve looked everywhere. I just want to be able to set a link to the Membership Plans page so Visitors who wish to JOIN the Website, can SELECT from a 14 day trial or the other membership pricing plans…then go DIRECTLY To Paypal…for checkout and payment confirmation.
After Payment is made…I have already set a ReDirect link back to the Registration page and profile questions..after they have already made payment. Can you show me “WHERE” I can change these link at…and /or what the CODE is to do such a thing and Where i put the code. Do I add it in the Sweetdate CSS Setting? or somewhere else? Or do I just Add the LINKED Page that I want the buttons to Point too from the Homepage? Any help would be appreciate..My client is going bananas because he’s missing PAID sign ups…and everyone’s getting a free ,membership…until this issue is fixed. Thanks In Advance. The Website is http://www.bookadatenow.com if you want to have a look at the issue.
Blessings-Don
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Thank You Laura! I appreciate it. Thanks for the prompt reply. How soon will I hear from this Higher Level Support Personnel? Thanks
OK It shouldn’t take this long to hear back from support. I have a client who is weary about his new website launch…and I haven’t heard anything back since you said I’d be hearing from a higher lever support person. Please take this matter serious and note that it is TIME SENSITIVE. My client is losing money every hour and day that you don’t respond with a solution. Don’t mean to rush you at all, this is just a very delicate matter with my client. I need to retain my good standing with him and his confidence. When you cannot get in touch with your senior level support it makes it hard to explain that you our clients. Thanks again.
Blessings-Don
Hi,
1. You will need to have child theme installed and active to can overwrite the original theme files even if you update !
The sign-up button will be link to a membership levels page using the next file.
Go to wp-content/themes/sweetdate-child/ and create a new file named header.php in that you will paste the next content https://pastebin.com/raw/xTmwU19A2. You can desesign a new slider using revlolution slider from wp-admin -> revolution slider -> new slider.
the divi builder maybe will work, but there it’s slider area.
3. The theme settings from parent and child are separated, example : if you have child theme activated and you have made your theme adjustments using the child theme, when you activate the parent theme the theme options remains in child theme to can have that in both variants you should import from child theme to parent theme the theme settings that can be imported/exported from wp-admin -> theme options -> import/export.
For the pmpro issue that not shows the credit card information, you will have to copy the checkout.php file from paid memberships pro folder ( /wp-content/plugins/paid-memberships-pro/pages/checkout.php )
to : /wp-content/themes/sweetdate-child/paid-memberships-pro/pages/
In this way the default pmpro checkout form wiill be displayed.
The membership levels page it’s a normal page that can be found under wp-admin -> pages -> memebrship levels and it contains [membership_levels] shortcode to generate those.
For the redirection after paypal payment this isn’t modified by the kleo theme, you can ask the pmpro support about a snippet that controls that.
For the users that already signed up free, you can use this snippet to detect logged in users but not paying and to be redirected and locked to memebrship levels page until they pay.
COPY CODEadd_action( 'template_redirect', 'my_membersip_restrict' ); function my_membersip_restrict() { global $pmpro_pages, $post; if ( is_user_logged_in() && !pmpro_hasMembershipLevel() ) { if (isset($post->ID) && !in_array($post->ID, $pmpro_pages)) { wp_redirect( pmpro_url() ); } } }The snippet will be pasted in wp-content/themes/sweetdate-child/functions.php
NOTE : The Kleo Child Theme needs to be installed and activated.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOk thank you Radu for the reply. However, I still DO NOT KNOW “WHERE” to add the link to the page I need the Submit button to go to when pushed…and the JOIN button at the top of the home page…to go to when it is clicked. I shouldn’t have to install a child theme JUST TO ADD A LINK to another page in the buttons…IS there a Easier workaround for this? Because you never game me the “HOW TO” or “Where Too” add the link so that the buttons when clicked will go to the page I NEED THEM TO…Not the default way…I want to send them to a page I CREATED with Paypal Buttons ONLY!!! How do I do that…in a nuttshell? Thanks Radu.
Where do the Info/Code for these 2 buttons live? See the screenshot attached.
I’ve already set up paypal buttons for each membership..and they work!!1 So all I want to do..id LINK the Search Button and the Sign Up Buttons to the SAME PAGE that I have created. Just need to know where to add the link and save it…and how to…if it’s not as simple as copy, paste save..Done! Thanks Radu. Your Knowledge is very much appreciated. You’re teaching me as I go. Thanks.
Blessings-Don
Its such a shame how you guys DON’T Reply back to support tickets in a timely manner…My Ticket was not yet closed…yet I haven’t gotten a reply back yet about ExactlY What I asked about I don’t write code so not knowing WHERE to put code or HOW to correct it doesn’t help me or my client….its been 3 days now after I waited for days before for the 1st set of questions and a fix. When you purchase a theme with support, you expect the BEST Support..and not long periods of unanswered questions or replies with no real solutions to fix your issues. IT would be greatly appreciated if you could look at the last messages I sent and screenshots…to SIMPLY just show me where and how to link those buttons to the page URL I need them to go to…WITHOUT all of the technical CODE stuff. Or Simply Send me the CODE to Disable BOTH the Search Button and the Sign Up Buttons on the HOMEPAGE!!! I’m NOT a code guy. Thanks…Your help is greatly needed to accomplish this for my client before I lose my job for NOT having a solution that works. HE wants a refund..if you don’t reply back shortly…because this is ridiculous that Higher support has NOT replied back to the rest of my questions yet with a solutions. Thanks
Blessings-Don
HELLLOOOOO!!!!!! can I please get some HELPPPPPP!!!! this makes no sense that you haven NOT replied back to this thread…No Question should take this long to answer or have a solution too. This has been too long now…haven’t heard anything back from you since days ago. Can I please get an answer and solution to the LAST QUESTION I sent you with the screenshot of what I need to do exactly? I have paid for this theme and 6 months of support, yet to DON’T and WON’T reply to your customers in a timely manner. I need help please send me the fix or solution to link the 2 homepage buttons to a custom page that I created…or to disable them completely from going to the registration page at all!!! That’s ALL I NEED! I don’t write code so I need your help. thank You In Advance.
Blessings-Don
Hi, Radu will come back asap with an answer. Sorry for the delay, adding multiple replies refreshes the freshness of the ticket and it wasn’t showing the initial reply time. We added a fix for that so it won’t happen in the future and cause delays.
Thanks for understanding.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi,
I’ve provided you a solution how to change the link for the signup button in my initial reply
1. You will need to have the child theme installed and active to can overwrite the original theme files even if you update!
The sign-up button will be linked to a membership levels page using the next file.
Go to wp-content/themes/sweetdate-child/ and create a new file named header.php in that you will paste the next content https://pastebin.com/raw/xTmwU19AFor changing the search button from the home form, it’s recommended to not modifying the template files if you aren’t familiar with the code change.
You can easly restrict the memebrship directory using the next mehod: Wp-admin -> theme options -> membership ->
You can choose the certain action to restrict that, in the screenshot, the member’s directory will be available only for 14-DAY FREE TRIAL and GOLD membership.
The users that don’t have access will be redirected to the membership levels page.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThanks Radu, I see the solution you have provided. I’m not a code guy…so this may be bit of a challenge for me. Is there any way that you can make these changes on the website if I send you ADMIN Credentials today. PLease let me know and thanks for the quick reply brother. Please let me know if you can make these changes for me…I can end you access in a private message if so. thanks again. SO the membership plans page that I created with Paypal button links that go directly to paypal…using your solution…Does that mean that I won’t need to use the Paypal buttons link thru the pricing tables I created also? Because your solution will work.
ALso, can YOU make the search/registration button go to the SAME Page “Membership Levels page…because thats what we need…to STOP it from going to the registration page 1st WITHOUT asking for a credit payment. That’s a glitch in the PNP plugin. We need BOTH Buttons to GO TO THE MEMBERSHIP LEVELS PAGE ONLY!!! Please let us know if you can go in and do this for us. Thanks again. Radu
Blessings-Don
Hi,
So all are ok excepting the PMPRO that doesn’t show the card information? This can be fixed using next method, you will have to copy the checkout.php file from paid memberships pro folder ( /wp-content/plugins/paid-memberships-pro/pages/checkout.php )
to : /wp-content/themes/sweetdate-child/paid-memberships-pro/pages/
In this way, the default pmpro checkout the form will be displayed that includes the pmpro credit card information.
If you cannot handle with those I need FTP login credentials + FTP, but this it’s a basic operation and a WordPress site admin should be able to follow those instructions.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Unable to login via FTP tried multiple times!
Can you confirm the shared FTP credentials works as it should please?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSorry Radu…thats what the guy that hired me gave me from his hosting company. I gave you also backend access to the website. Le me contact his RIGHT NOW…..I just saw your message. Brb. Thanks again.
Radu Still waiting on a reply brother. I sent you the NEW Credentials..the username and password for the websites backend are still the same. he owner is complaining to me…that I’d have it fixed. Can you please complete this for me…its like you’re NOT looking at my messages. WHY?
Hi,
Sorry for the delay, our system sorts the tickets by most recent replies at the end… sorry for this I will check your reply manually from time in time.
Please see this video: https://drive.google.com/file/d/0Bxo5b6iHWRMwZmg2VUc5R2psZEE/view
As you can see with the provided FTP details I’m not able to connect neither with FileZilla.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu I just saw the video..>Thanks Brother…I have the Owner on live message…trying to get front end access because I think he may have copied the info credentials wrong..or maybe the period in the password shouldn’t be there. Give me a sec..Because it would be a blessing to have you fix this while we are chatting…So he can stop fussing at me…lol
Hi,
I see but I’m not allowed to do that operation to call and to ask some credentials, the owner should!
Using only WordPress credentials I’m not able to do that operation.
You cannot do that, to call and to get the FTP details from them since you are the manager of the project ?!
LEt me know
I will check the ticket again soon, please provide to me the correct FTP credentials faster to can solve this!!
Meanwhile, I’ve found this maybe it helps: https://help.1and1.com/hosting-c37630/webspace-and-access-c85098/ftp-c37631/ftp-software-connection-credentials-a595099.html
Good Luck
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI’m going to try and call…my phone doesn’t have international calling…I’m seeking an Android app that will allow me to make landline calls. I’ll get those to you as soon as I contact 1 and 1 support. Thanks Radu.
Radu…I’m on the phone with 1&1 support right now…trying to get a new Correct credentials..Thanks
Blessings-Don
Hi,
Sign-up button done and pmpro check out page also done, now it’s prompted for user info details and the pay with PayPal button it’s also there.
I hope you all good now, let e know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionTHANKS A MILLION RADU!!! LEt me go check…I’m moving my things into storage so I’ve been moving for 2 days….and still won’t be done till Tuesday. I appreciate what you did for me greatly. I’m closing on a new home in 10 days…thank you for helping me save my client. Let me know when the UPDATED Version of Sweet Date I heard you mention to another user in the forums Version 3.0 when it comes out..and If I Ever NEED TO Update the theme, will any of the changes you made disappear or will they remain? Because I don’t know how to add a child theme. I’m still learning. Thanks Radu. I’m a Fan for life!!! Amen.
Blessings-Don
Hi,
I’m glad that all are ok!!
Have a nice week
Please if you have time lease us a short review + 5* if you want on our themeforest page: https://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/reviews/4994573
Best Regards
Radu.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThanks Radu.Just Left feedback.
Let me know the answer to my question about..If the changes will be lost after the update to the new theme when it’s launched? Do I need a child theme..and if so…How do I and Where do I find it, install it..and will the changes you made need to be redone or not? thanks Radu. Have an even wonderful week yourself.
Hi,
Thank you so much for the review and stars !!!!
YEs, you need to have child theme cuz I’ve made some Sweeydate Parent core file changes and the most reliable way it’s to use a child theme to can have all those changes even if you update the theme.
The theme settings are saved in the database, so they will not be deleted, but for any case you can save the theme settings from wp-admin -> theme options -> import/export -> Show export text -> copy the data and save it into a text document (notepad, etc.), the theme settings import can be performed from same tab but located under Import Options.
So my changes will not be loose on theme update since only the parent theme updates not the child!
That’s the whole idea of using a child theme.
Let me know
Best Regards
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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