This topic has 5 replies, 3 voices, and was last updated 7 years by 
-
-
Hi there,
when I switch my logo auto resize on, I keep running into an issue on scrolling up to the top of the page.
The logo resizes to smaller, as expected, upon scrolling down, but about 90 percent of the time does not resize to the correct main size upon scrolling back to the top.
I am using a .png image with transparent background.
Could that be the issue?
I have already read through the knowledge database here and have tried the fixes offered to others who have this problem, but none of the solutions have worked.
Can you help?
Thank you!
Yin
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Try to play with the resize Offset option from wp-admin -> theme options -> heder options
Let me know fix the issue of if this change behavior.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi there,
thank you for the feedback.
I noticed that my Resize Offset was set to 10 already, so I set it to 20 now and it seems that this unfortunately did not resolve the issue.
I will wait for several hours to see whether it needs some time to implement and catch up, but usually changes I make on my site implement immediately.
Looking forward to hearing your thoughts.
Warm regards,
YinHi,
Tried to reproduce that live on your site but I cannot reproduce it and all seems as it should, good!
see the video: https://drive.google.com/file/d/0Bxo5b6iHWRMwVy1iblppRGY3NEE/view
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
The forum ‘Bugs & Issues’ is closed to new topics and replies.
