This topic has 6 replies, 3 voices, and was last updated 7 years by 
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Hi,
I installed buddyapp and activate it. when I try to install buddyapp-child wordpress recognise it as a broken theme. it says “The parent theme is missing. Please install the “buddyapp” parent theme.“. But it is already activated in my wordpress.
thanks for help in advance.
Hello, can you share admin access so i can test it? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
Yes, I saw that, can you please provide the FTP admin credentials?
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThanks guys for your responses.
I have solved my installation with child theme. The original download file got two buddyapp installation folder under one buddyapp. May be this is created when I decompress files under my hosting. So the child theme was confused recognising a good parent.Hi,
Ok then
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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