This topic has 7 replies, 2 voices, and was last updated 7 years by 
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Hi Guys,
There’s definitely a bug with the profile ‘description field’ that I’ve managed to isolate to your theme. Please see attached. The first attachment is the double-entry issue with the Kleo Theme.
The second attachment shows the default twenty-seventeen theme displaying the value correctly without this double entry. For some reason, your theme is creating double-entry’s for profile description values that are entered.
Cheers,
Grant
Hi @Grant,
I cannot replicate that in the demo, could you please provide me with a link and admin credentials so I can look into this further for you.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi Kieran,
Well that’s a bit strange my friend! Before I do – as it seems kind of ‘weird’, let’s validate our versions.
WordPress – 4.8.1
Php – 7.1.4
Kleo Theme – 4.2.9Plugins – Literally just BuddyPress (See attached)
No CSS. No Child Theme. The absolute bare basics. And as you can see, when you swap themes between Kleo and Twenty Seventeen, 2017 displays correctly but Kleo does not. I’ve even tried swapping PHP versions to eliminate that possibility but it still displays the double entry.
There is literally nothing else running on this wordpress test setup except WordPress, Kleo and BuddyPress.
Can you spot any version issue differences between our test environments that could be causing the issue?
Cheers,
Grant
Oh…and don’t worry about the Admin details in those graphics. They’re not used on the live site.
Cheers!
Hi,
I’m going to try on PHP version 7.1.4 shortly, I’ll update you as soon as I have an answer to that.
In the meantime please install K Elements, clear cache and see if this resolves anything for you.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Well this is awkward.. I hadn’t seen the 4.2.9 update. I am getting the same issue too regardless of PHP version and browser so I will flag this to the developers for a fix.
Thanks very much for bringing it to our attention,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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