This topic has 3 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #172190
     UlrichGenisson
    Participant

    Hello,

    I have a major problem with KLEO and SENSEI!

    This is the second time that it happens to me.

    I have 61 SENSEI lessons in 9 courses.

    This morning, there was an update of KLEO, as you will see in the screenshot in FTP access.

    Immediately after I 9 lessons (all lessons of the course No. 1) which have become articles uncategorized!

    This is exactly the same problem as last week.

     

    This is really an important problem for me. I would have to find a solution quickly. I can not afford to lose repeating work days.

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    #172212
     UlrichGenisson
    Participant

    The SENSEI helpdesk made me install this plugin:

    https://wordpress.org/plugins/post-type-switcher/

    To be able to transform the articles into lessons in the opposite direction.

    Now you have to find out why this bug?

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    #172258
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #172331
     Radu
    Moderator

    Hi,

    Our theme cannot move/change post types of posts, did you have updated only the theme or + other plugins?

    So to can reproduce that it’s mandatory to have few lessons (2,3) and to update theme how ? via wp-admin panel?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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