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Author
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October 6, 2017 at 14:34 #175821gfarianunesParticipant
why isn’t appearing the social sharing buttons. Last plugin installed was rtmedia, any issues?
thanks
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You must be logged in to view attached files.October 7, 2017 at 11:55 #175871LauraModeratorHello, if you deactivate rtmedia do they appear?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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October 10, 2017 at 11:37 #176206LauraModeratorHello, then the issue is not related to that, try deactivating other plugins and testing with the main theme instead of the child theme
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 16, 2017 at 02:11 #176771LauraModeratorHello, i do not understand the last message, can you share access so i can test?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 19, 2017 at 23:43 #177162gfarianunesParticipanthow can I give access ? can I send you an email ?
October 21, 2017 at 18:52 #177292LauraModeratorHello, you can do it here just share it as a private reply 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 30, 2017 at 21:33 #178421LauraModeratorHello, seems like you fixed it as i can see them 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 31, 2017 at 00:15 #178428gfarianunesParticipantit seems that works on chrome, but on safari doesn’t. How can I fix it?
thanksOctober 31, 2017 at 04:29 #178466LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
October 31, 2017 at 19:41 #178543RaduModeratorHi,
They are visible on all browsers especially on Safari see this video : https://drive.google.com/file/d/0Bxo5b6iHWRMwU29fWlY1RW8tZDg/view
Make sure to empty all safari caches
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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