side bar setting in not applied on site

Home Forums Sweetdate – WordPress Bugs & Issues side bar setting in not applied on site

This topic has 5 replies, 2 voices, and was last updated 7 years by Kieran_SQ.

  • Author
  • October 22, 2017 at 17:55 #177390
     ashlager
    Participant

    hi.

    I set side bar to be no side bar: http://www.awesomescreenshot.com/image/2907474/e122b908e0f2afebaf075c6ea8f59bfa

    However it is not been applied on site

    site have its left side bar still

     

    Yuda

     

    October 22, 2017 at 19:40 #177409
     Kieran_SQ
    Moderator

    Hi,

    Sorry to hear you’re having issues with the layout options, could you please update this ticket with site URL and some admin credentials so I can take a look at this for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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    October 25, 2017 at 17:40 #177837
     ashlager
    Participant
    This reply has been set as private.
    October 25, 2017 at 17:54 #177844
     Kieran_SQ
    Moderator

    Hi,

    I logged into the back end of your site using the details provided, before viewing the front end I cleared the cache via the Admin Bar at the top of the screen Caching > Click: ‘Purge All’.

    When I viewed the front end I could not find any page, buddypress page, post or archive that was using anything other than the full width layout.

    Please clear your cache (Ctrl+F5) to ensure you have the most recent uncached version of your site. If you still experience issues then please send me the URL’s of the pages affected.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    October 29, 2017 at 11:56 #178279
     ashlager
    Participant

    thanks
    that it fixed

    October 29, 2017 at 15:01 #178285
     Kieran_SQ
    Moderator

    Hi Yuda,

    Glad it’s all sorted now 🙂

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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