Rev slider and essential grid not displaying after update

Home Forums KLEO Bugs & Issues Rev slider and essential grid not displaying after update

This topic has 5 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • November 15, 2017 at 05:24 #179899
     fabienne
    Participant

    Hi,

    Refer to visitagnes1770.com.au – top should be a Rev Slider, scroll down and there should be an essential grid. Stopped working after latest kleo upgrade.

    I reverted back to parent theme, working under parent theme. Removed child css and child functions – same issue arises.

    Am I missing a setting (new?) to enable Rev Slider and Ess Grid? Plugins already installed and up to date.

    THanks

    TourismTribe.com

    November 16, 2017 at 00:45 #179989
     Laura
    Moderator

    Hello, it must me some settings at theme options while using child theme, try to compare your settings with parent theme 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    November 16, 2017 at 00:48 #179992
     fabienne
    Participant

    Thanks – already done that before lodging the ticket with no luck. Can you pls take a look?

    TourismTribe.com

    November 16, 2017 at 19:48 #180056
     Laura
    Moderator

    Hello, i see the slider, and then below the blocks i see the grid.. no issue so far, did you resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    November 16, 2017 at 22:15 #180091
     fabienne
    Participant

    Hi Laura,

    No – I don’t see them and it’s not resolved yet. Please help!

    See screenshot – https://screencast.com/t/sGNuY3TOksn3
    Thank you for your prompt assistance.

    TourismTribe.com

    November 19, 2017 at 00:25 #180263
     Laura
    Moderator

    Hello, the issue seems to be Easy Facebook Likebox, i deactivated it
    Clean cache using CTRL+F5 while viewing your site

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.
wp-theme-installation-service

©2025 SeventhQueen - Powered by KLEO Theme

Terms & conditions | Privacy Policy

Log in with your credentials

Forgot your details?