This topic has 4 replies, 2 voices, and was last updated 7 years by evolvebsa.

  • Author
  • #180100
     evolvebsa
    Participant

    I installed an ssl certificate in my website, it’s working on the ABOUT page, but it’s not working on the Member Directory page and in the Home page, how can i fix that. How can i make safe the Members Directory

    #180104
     Kieran_SQ
    Moderator

    Hi,

    You’re getting the below error

    COPY CODE
    https://www.dickjanes.com/
    
    Unable to communicate securely with peer: requested domain name does not match the server’s certificate.
    
    HTTP Strict Transport Security: false
    HTTP Public Key Pinning: false
    
    Certificate chain:
    
    -----BEGIN CERTIFICATE-----
    MIIFezCCBGOgAwIBAgIJAIj/0qV4xPgXMA0GCSqGSIb3DQEBCwUAMIG0MQswCQYD
    VQQGEwJVUzEQMA4GA1UECBMHQXJpem9uYTETMBEGA1UEBxMKU2NvdHRzZGFsZTEa
    MBgGA1UEChMRR29EYWRkeS5jb20sIEluYy4xLTArBgNVBAsTJGh0dHA6Ly9jZXJ0
    cy5nb2RhZGR5LmNvbS9yZXBvc2l0b3J5LzEzMDEGA1UEAxMqR28gRGFkZHkgU2Vj
    dXJlIENlcnRpZmljYXRlIEF1dGhvcml0eSAtIEcyMB4XDTE3MTExNDE4MjMwMVoX
    DTE4MTAzMTIxMjUwNVowPTEhMB8GA1UECxMYRG9tYWluIENvbnRyb2wgVmFsaWRh
    dGVkMRgwFgYDVQQDEw9ldm9sdmVpdG5vdy5jb20wggEiMA0GCSqGSIb3DQEBAQUA
    A4IBDwAwggEKAoIBAQC1IMWz9zjVpYAbvM80ZC+kw2/hX+HaZkOkj3q6D5OwHWXQ
    wieHEXnnbpZIjNfjI4noJnaM71faZTP/EiUDJKPGOqIV4ZR7Yov9yrenPNdWLEOT
    Jkte1oSFw+w221UEFeP+ZufBMGwkWZ6G3kbJ26AWQj4K7qCYkjiuymjdQFxZWB6v
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    HRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcDAjAOBgNVHQ8B
    Af8EBAMCBaAwNwYDVR0fBDAwLjAsoCqgKIYmaHR0cDovL2NybC5nb2RhZGR5LmNv
    bS9nZGlnMnMxLTc4OS5jcmwwXQYDVR0gBFYwVDBIBgtghkgBhv1tAQcXATA5MDcG
    CCsGAQUFBwIBFitodHRwOi8vY2VydGlmaWNhdGVzLmdvZGFkZHkuY29tL3JlcG9z
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    VR0OBBYEFHh+Unlm4z9PpvQHNfeFeQUVh7WmMA0GCSqGSIb3DQEBCwUAA4IBAQAB
    PpN+yWkh2SLl8mb7n1faMoWaUBW2uIyzNDLR66/YKqYoTBN0V3RVKnVry5hyJHa4
    ei/gCYFtNbfSIlfMq3U7zJF78r0JeS74V9aT02YWpAM8O3cXYG8dTHR3/wAEkzZP
    v3tiWALNKO/J6tLhYrD9PWMRewHREcvUid7A/HAAOV/aeyoTNppoRt/ZB7zefb/J
    LAySylREBAa+E+a/VBNQX+5mdO9I38ViEwM1zs99GPhc3uWVizxkCzzsDaT0s2WV
    bhBYVWqGgJ1F0q+LChFZUIrWvGXGhwpw39Gr+Oil8KEvrCemip4alJ/kJADeugQT
    6tFpJ/0S4wiGjn6YanAb
    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    MIIE0DCCA7igAwIBAgIBBzANBgkqhkiG9w0BAQsFADCBgzELMAkGA1UEBhMCVVMx
    EDAOBgNVBAgTB0FyaXpvbmExEzARBgNVBAcTClNjb3R0c2RhbGUxGjAYBgNVBAoT
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    EwpTY290dHNkYWxlMRowGAYDVQQKExFHb0RhZGR5LmNvbSwgSW5jLjEtMCsGA1UE
    CxMkaHR0cDovL2NlcnRzLmdvZGFkZHkuY29tL3JlcG9zaXRvcnkvMTMwMQYDVQQD
    EypHbyBEYWRkeSBTZWN1cmUgQ2VydGlmaWNhdGUgQXV0aG9yaXR5IC0gRzIwggEi
    MA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQC54MsQ1K92vdSTYuswZLiBCGzD
    BNliF44v/z5lz4/OYuY8UhzaFkVLVat4a2ODYpDOD2lsmcgaFItMzEUz6ojcnqOv
    K/6AYZ15V8TPLvQ/MDxdR/yaFrzDN5ZBUY4RS1T4KL7QjL7wMDge87Am+GZHY23e
    cSZHjzhHU9FGHbTj3ADqRay9vHHZqm8A29vNMDp5T19MR/gd71vCxJ1gO7GyQ5HY
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    MA0GCSqGSIb3DQEBCwUAA4IBAQAIfmyTEMg4uJapkEv/oV9PBO9sPpyIBslQj6Zz
    91cxG7685C/b+LrTW+C05+Z5Yg4MotdqY3MxtfWoSKQ7CC2iXZDXtHwlTxFWMMS2
    RJ17LJ3lXubvDGGqv+QqG+6EnriDfcFDzkSnE3ANkR/0yBOtg2DZ2HKocyQetawi
    DsoXiWJYRBuriSUBAA/NxBti21G00w9RKpv0vHP8ds42pM3Z2Czqrpv1KrKQ0U11
    GIo/ikGQI31bS/6kA1ibRrLDYGCD+H1QQc7CoZDDu+8CL9IVVO5EFdkKrqeKM+2x
    LXY2JtwE65/3YR8V3Idv7kaWKK2hJn0KCacuBKONvPi8BDAB
    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    MIIEfTCCA2WgAwIBAgIDG+cVMA0GCSqGSIb3DQEBCwUAMGMxCzAJBgNVBAYTAlVT
    MSEwHwYDVQQKExhUaGUgR28gRGFkZHkgR3JvdXAsIEluYy4xMTAvBgNVBAsTKEdv
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    qm5vjLyb4lddJIGvl5echK1srDdMZvNhkREg5L4wn3qkKQmw4TRfZHcYQFHfjDCm
    rw==
    -----END CERTIFICATE-----

    Your certificate is for www.dickjanes.com but your domain is dickjanes.com you’ll need to change the domain for the certificate to dickjanes.com to work properly.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #180166
     evolvebsa
    Participant

    Good afternoon, just checked it in my hosting account (GoDaddy) and it shows as “dickjanes.com”
    What should i do?

    Attachments:
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    #180169
     Kieran_SQ
    Moderator

    Hi,

    You should contact your host for further troubleshooting of the SSL issues you’re facing on their platform. I see the homepage now resolves properly but the members page still has the same issue. You should send them as much information as possible.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #180177
     evolvebsa
    Participant

    Ok, thank you for the help.

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