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Author
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November 20, 2017 at 13:41 #180371
santhosh_ck
ParticipantHi there
On a random basis , when one attempts to login to our site after a wrong entry, it open up a form that says
‘Please solve this math problem to prove that you are not a bot. Once you solve it, you will need to log in again’ – this I understand is a feature of WordPress, but since it opens up in a plain format, it doesn’t look good .. is there a way to direct this to a proper page or capture this maths problem within the login popup or completely avoid it ?
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mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:””;
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:8.0pt;
mso-para-margin-left:0cm;
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mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:Calibri;
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mso-hansi-theme-font:minor-latin;
mso-ansi-language:EN-US;}November 21, 2017 at 00:27 #180442Laura
ModeratorHello, that is something made by a plugin or your serve, because by default there is no captcha or problem to solve. Please try deactivating your plugin to see if that is the problem, if not please contact your hosting provider 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 24, 2017 at 14:21 #180904santhosh_ck
ParticipantHi Laura,
Thank you for the response – i think, it is jetpack that is forcing the additional test for checking on spam . Think i have to live with it, if we wanted that extra security feature ! Thanks anyway..
Regards
Santhosh
Note: I had uploaded a screenshot for easy reference and do not know what how it became a lump of junk – sorry about thatNovember 24, 2017 at 21:57 #180960Laura
ModeratorHello, for security use ithemes security, it works very good 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
November 27, 2017 at 13:38 #181169Laura
ModeratorAlways happy to help 🙂
If you have the time, please rate us 5 stars at themeforest, it helps a lot 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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