This topic has 5 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #180371
     santhosh_ck
    Participant

    Hi there

    On a random basis , when one attempts to login to our site after a wrong entry, it open up a form that says

    Please solve this math problem to prove that you are not a bot. Once you solve it, you will need to log in again’ – this I understand is a feature of WordPress, but since it opens up in a plain format, it doesn’t look good .. is there a way to direct this to a proper page or capture this maths problem within the login popup or completely avoid it ?

    0
    0
    1
    17
    98
    ict
    1
    1
    114
    14.0

     

    Normal
    0

    false
    false
    false

    EN-IN
    JA
    X-NONE

    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:”Table Normal”;
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-priority:99;
    mso-style-parent:””;
    mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
    mso-para-margin-top:0cm;
    mso-para-margin-right:0cm;
    mso-para-margin-bottom:8.0pt;
    mso-para-margin-left:0cm;
    line-height:107%;
    mso-pagination:widow-orphan;
    font-size:11.0pt;
    font-family:Calibri;
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
    mso-hansi-font-family:Calibri;
    mso-hansi-theme-font:minor-latin;
    mso-ansi-language:EN-US;}

     

    #180442
     Laura
    Moderator

    Hello, that is something made by a plugin or your serve, because by default there is no captcha or problem to solve. Please try deactivating your plugin to see if that is the problem, if not please contact your hosting provider 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #180904
     santhosh_ck
    Participant

    Hi Laura,
    Thank you for the response – i think, it is jetpack that is forcing the additional test for checking on spam . Think i have to live with it, if we wanted that extra security feature ! Thanks anyway..
    Regards
    Santhosh
    Note: I had uploaded a screenshot for easy reference and do not know what how it became a lump of junk – sorry about that

    #180960
     Laura
    Moderator

    Hello, for security use ithemes security, it works very good 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #181009
     santhosh_ck
    Participant

    Thank you – that was a good input !

    #181169
     Laura
    Moderator

    Always happy to help 🙂
    If you have the time, please rate us 5 stars at themeforest, it helps a lot 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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