This topic has 8 replies, 3 voices, and was last updated 7 years by Radu.

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  • #181516
     diaz
    Participant

    Hi support,

    here is the problem http://staging.oyeintelligence.com/ website is experiencing:

     

    On the home page under “Our Downloads” (under slider) you can see all portfolio items are shown. But when clicking on a different categories (for example “beauty”, “education” or any other) not all items in that certain category is shown. For example, “Beauty” category has 2 items, but only one is shown.

    I’m also attaching the picture of the front page content editor, so you can see the “Portfolio” item with it’s settings.

     

    All plugins (except revolution slider), the Kleo theme and a WordPress itself are updated to the latest versions.

     

    I believe this is some kind of a bug in a theme.

     

    One interesting thing I found: when I enable “Enable AJAX on filter or pagination.” (see attached picture) everything is working as it should, but the thing is I don’t want AJAX functionality. I want AJAX to stay disabled.

     

    Can you please help to solve this problem?

    P.S. Let me know if you need any additional information.

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    #181558
     Laura
    Moderator

    Hello, can you share access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #181613
     diaz
    Participant
    This reply has been set as private.
    #181663
     Laura
    Moderator

    Hello, user seems invalid, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #181667
     diaz
    Participant

    Fixed, please try again.

    #181817
     Laura
    Moderator

    Hello, the problem here is that the portfolio categories use ajax to work, so if its disabled they dont work

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #181944
     diaz
    Participant

    Hi!

    So one organic question is rising here – why is there an option to disable AJAX if without it the mechanism is not working? What is the point of giving the user an option to ruin the normal flow of things?!

    I’m not sure that it require AJAX to work properly. AJAX is supposed to load items after click, and disabling AJAX should load all items in background when page is loaded, so after clicking it will not do any further image requests.

    I’m still pretty much sure that this is a bug in a theme.

    Is there any way to analyze this problem further with developers?

    #181979
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #182029
     Radu
    Moderator

    Hi,

    I see, it’a s bit tricky,

    Technically the module pulls the the number of posts mentioned in items to show field, and they are the total number of all posts pulled at initial load, so if you will enable ajax pagination will solve that but if you don’t want that the solution it’s to increase the number of the posts in “items to show”

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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