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Author
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November 30, 2017 at 18:55 #181600
philippehenri12
ParticipantHi
i receive this message when I click or ORDERS from buddypress profile page?
Notice: Undefined variable: order_count in /var/www/html/wp-content/themes/kleo-child/woocommerce/myaccount/my-orders.php on line 24
can you please help
i have updated to the latest version of KLEO and am using WP 4.8
thanks
philippe
December 1, 2017 at 01:51 #181622Laura
ModeratorHello, the latest WP version is 4.9.1 please update also any plugin related to woocommerce and try again 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 1, 2017 at 13:57 #181654philippehenri12
ParticipantHi Laura
wow, am I paying support to get this kind of answer. What would have been the answer if WP 4.9 was not released and the problem was there already?
very disappointing :((((
December 3, 2017 at 10:47 #181810Laura
ModeratorHello 🙂
The support here is free with the theme, not paid.
My answer was to check first the most obvious reasons for an issue, it was not my last reply, of course, if you said it didnt resolve it, i would keep looking into it, because i’m here always to help 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 4, 2017 at 08:28 #181886philippehenri12
ParticipantHi Laura, really? well, very strange as I read “4 months 01 Apr 2018 of support remaining.” in my account.
anyway if you find something….
philippz
December 5, 2017 at 01:29 #181966Laura
ModeratorHello, i would need access to the site to check the issue, if you can share wp-admin access
And yes, we give free support for a limited time, then after that the customer is free to renew the support but paidHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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