This topic has 5 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #183126
     arbolife
    Participant

    Hi,

    As described on this support post from GeoDirectory, there is a problem with a filter used for wp_redirect in your theme: https://wpgeodirectory.com/support/topic/blank-page-2/#post-407324

    I hard-coded the change in the theme now and it fixes the problem. Could you please find a way to make this work for a future release, so I don’t need to make the change after every update ? Or else, could you please provide some code I can use in my functions.php file to modify this behaviour?

    Thanks,

    Marc

    #183212
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out, I will send this ticket to a developer for review and they’ll contact you as soon as possible. In the meantime please make sure to update this ticket in a private reply with admin login credentials as well as a copy of your latest PHP error logs in a .txt file.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #183275
     arbolife
    Participant

    Hi Kieran,

    Thanks for your response. Here’s a login to my test server where the problem is still visible (I didn’t patch the kleo file according to GeoDirectory’s support. If you want to see the issue in live, just browse to any directory listing like this one for example: http://ww1.arbolife.com/fr/restaurants/switzerland/neuchatel/engollon/terre-o-fees/

    Then click on the button that says “Gérer” (for “Edit”), make a small change in the description and at the very bottom click on “Soumettre ces informations” (submit this information). Then you see a preview of the listing with your change and click on “Mettre à jour maintenant” (update now) in the right side of the header. And it brings you to a blank page instead of a confirmation page. If you patch kleo according to GeoDirectory’s ticket, the problem is fixed.

    Sorry I have never worked with PHP error file, but you can probably get this yourself with the credentials below:

    http://ww1.arbolife.com/wp-admin/
    User: support-staff
    Password: k*QIUuHsH(%9uNTSA(erGx*5

    https://login-166.hoststar.ch/phpMyAdmin/
    Username: web128m3
    Password: hnVXeJ37!L

    sftp://login-166.hoststar.ch
    SFTP Port: 5544
    User: support.arbolife.com
    Password: x3FATyvoT*%hF0c

    Thanks,
    Marc

    #183407
     Radu
    Moderator

    Hi,

    This was fixed in our previous theme update.

    Update the theme

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #183780
     arbolife
    Participant

    Thanks Radu. I updated and it works great indeed.

    Happy holidays 🙂

    Cheers,
    Marc

    #183997
     Radu
    Moderator

    Hi,

    Great

    Thank you, Happy holidays you to

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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