Visual Composer not updating after version 5.1.1

Home Forums KLEO Bugs & Issues Visual Composer not updating after version 5.1.1

This topic has 5 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • January 11, 2018 at 20:35 #185550
     Imzaia World
    Participant

    Hi,

    For the last week or so, every day I keep getting the notification on my plugin updates dashboard that an update for Visual Composer to version 5.4.5 (I believe) is available and ready to be installed.

    When I go ahead with the install, the plugin page says that the install was successful, but a few hours later the same update comes in. When I check the plugin page, Visual Composer remains at 5.1.1 and the update did not happen.

    The same thing is happening for Revolution Slider and the GoPricing plugin.

    Is this normal? Can you assist?

    Thanks.

    Yin

    January 12, 2018 at 17:27 #185606
     Laura
    Moderator

    Hello, please try to do the updates from Appearance > Install Plugins then its a plugin included with the theme, i updated them, let me know if you still have this issue 🙂

    PD: Some cache might be the cause, that the page is cached and still shows you need to update, i saw that before at wp engine

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    January 13, 2018 at 02:20 #185660
     Imzaia World
    Participant

    Hi Laura,

    thank you for that tip! And your update worked!

    Take care,

    Yin

    January 15, 2018 at 15:30 #185841
     Laura
    Moderator

    Happy to help 🙂 If you can rate us 5 stars at themeforest that would help a lot!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    January 16, 2018 at 21:31 #185983
     Imzaia World
    Participant

    Hi again! I think I already did that when I bought the theme but I’ll check and do it in case I have not! 😀

    January 17, 2018 at 11:29 #186026
     Laura
    Moderator

    Thanks you a lot! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.
wp-theme-installation-service

©2024 SeventhQueen - Powered by KLEO Theme

Terms & conditions | Privacy Policy

Log in with your credentials

Forgot your details?