This topic has 3 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #186146
     darunia77
    Participant

    Hello

    I’m always trying to improve my site and last night I installed the Paid Memberships Pro Register Helper plugin and another plugin to monitor my plugins’ memory usage as site can be slow. Today I realized my new members as well as myself are not receiving the typical registration emails that come from BP and PMPro. I have uninstalled both new plugins and even deleted them but the problem is still there. I created a couple of test memberships and have not received any notifications. Any ideas what else might be the issue? Something is affecting all the site emails. I did test it with my personal adress as admin address and still nothing.

    I provided the login details in case you want to take a look around at my site.

    P.S. I have installed few other plugins in the last week as I was getting fatal memory error but they didn’t seem to cause a problem until last night. This includes Heartbeat and Fast Velocity for minifying. Fast Velocity cannot be turned off as the site will get fatal error.

    This is a big issue as I verify all my members and assign their membership + they need to confirm email and they are not getting any of this. I now have to email them personally to say they are approved.

     

    #186232
     Laura
    Moderator

    Hello, it could be the php email of your server, please try by using an SMTP plugin and setup the email server using your hosting EMAIL section. You can contact your hosting provider for details 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #186253
     darunia77
    Participant

    Thanks Laura. It was exactly that. A developer friend recommended that as well. I installed a WP Mail SMTP plugin, configured it and the emails started coming again.

    #186308
     Laura
    Moderator

    Glad you could resolve it!
    If you can rate us 5 stars at themeforest it would help a lot 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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