This topic has 13 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

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  • #189809

    Hi there,

    I am sending this support question from the queries I have sent in the ThemeForest comments section so that I can be helped please – I have an urgent timeline and cannot afford to lose any more production time with discrepancies of reply or delays.  Thank you very much for your time and for looking into this.

    Hi there,

    I purchased this theme for my friend’s company and am having trouble formatting the colors of the text/background/content of the homepage search/register form.

    Link: http://www.prerogativelife.com/site/

    I have tried going to the Sweet Date settings, with the styling options and the homepage(deprecated) settings screen and still cannot for the life of me get this to change.

    I also am unable to access the Elementor portions of the site to edit/change my pages.  This is very confusing for me and my friend that are trying to repurpose and customize this site.

    Thanks so much again

    Marcus

    #189810
     Kieran_SQ
    Moderator

    Hi,

    You can override any CSS that you wish to be different from the settings in Styling Options and/or Elementor.

    With regards to your registration form color, please try the below CSS in your SweetDate Child theme’s style.css – adjust the color values to suit your requirements. Make sure to purge your website cache, CDN and front-end cache (Ctrl+F5) to see changes.

    Labels
    .form-search label {color: #010101;}

    Let me know which elements you need to change so I can you the appropriate CSS. Also, please update this ticket in private reply, with admin credentials if you need me to login and check anything out for you.

    You’re using SweetDate version 3.2.1 so you do not need to use the deprecated home page section of the theme options. Please use Elementor to customize your homepage.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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    #189815
    This reply has been set as private.
    #189819
     Kieran_SQ
    Moderator

    Hi,

    This is likely to be either a PHP version issue or a plugin conflict.

    Please check your PHP version and change to 7.0 or 7.1 if below version 7. If you do not know how to do this you should open a ticket with your host and ask for instruction. Some hosts will not let you adjust this yourself therefore you will need to ask your to do this for you. Once you have changed PHP version please try again.

    If this does not work then please disable all plugins that did not come bundled with SweetDate, ensure all others are up to date and try again. If this yields no results try again with any website caching disabled.

    If the two above steps do not work then please update this ticket, in a private reply, with admin credentials for your site so I can take a look. Also, attach in a .txt your error logs, if you do not know how to get these please contact your host who will be able to provide them.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #189849
    This reply has been set as private.
    #189852
     Kieran_SQ
    Moderator

    Hi,

    Sorry those did not work for you. Can you try adding the below config line to wp-config.php file

    define( 'WP_MEMORY_LIMIT', '128M' );

    It could be that you do not have enough memory allocated. Though, I would expect something relevant in the error log, of which there doesn’t appear to be. But it is worth a try.

    If you’re not comfortable doing this then please update this ticket, in a private reply, with SFTP / FTP credentials so I can log in for you and make the change.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #189854
     Kieran_SQ
    Moderator

    Hi,

    Sorry for the reply late at night, I think I got this working for you, please try editing a page and let me know if it works for you.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #190891

    Thank you so much Kieran for following up with my requests! I was able to go in and access Elementor beautifully.

    I was reviewing the site and trying to tirelessly use FireFox Developer Edition’s inspector to go into the .css style files and make changes but these are not reflecting –

    1) Is there any way to change the placement of the navbar so that it aligns with the logo and the logout button when viewed on a computer?

    2) In the white box on the homepage, where it says ‘I am looking for a…” with the options – how can this be edited? My friend and I really don’t care for the ‘I’m looking…’, is there a way to replace this with something else? I’d like to show the register/sign up and I’ve noticed this shows if a user is not signed in. How can I access this to edit as well?

    Please reference the mock I created with the red square boxes.

    http://www.prerogativelife.com/site

    Thanks so much!

    Marcus

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    #190986
     Kieran_SQ
    Moderator

    Hi,

    To bring the menu inline with the profile / login / logout are please try the below CSS. When I visited your site the menu was out of place – do you have custom CSS targeting this? If so please remove before using the below snippet.

    .contain-to-grid .top-bar {margin-top: -38px !important;}

    When you’re in the Elementor editor you will see a red line below the alternate box that is shown, you can hover over this to reveal the pencil (edit) icon and make any changes to the widget that you desire.

    To edit the labels please go to WP Admin > Users > Profile Search and select your desired search form, this is likely to be titled ‘Home Search’ unless you created and assigned a different form. Once you have opened this form you can enter any content you wish to display in the field titled ‘Label’.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    #192212

    Thank you so much for this helpful information and your guidance!

    I will review this with my friend and we will revise based on your direction.

    I hope you have a great weekend!

    Marcus

    #193647

    Hi Kieran,

    Thanks again for your support with this.

    For some reason now, when I try to click on the ‘log out’ or ‘profile’ buttons, they no longer work. Is there a way to fix this?

    Going back into the search page, my friend and I feel like this is something that we would like to disable for now and maybe use the space for something else. Once we are in a place where the website is launched and gaining profile registrants, maybe we will consider adding back.

    For now though, is there a way to remove this or use the space for something else, like an image or copy?

    When it comes to user registration (like creating a new profile), is there a way to customize registration options so that this can organize different communities of people? (For example, if there are registrants that are men vs. women, orientation is gay vs. straight, etc.)

    We are beginning to look into the registration setup now but I think it would be helpful to see some examples just so I can reference if I need to.

    I sincerely appreciate your help and support with this.

    Thank you so much!

    Marcus

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    #193652

    Hi Kieran,

    My apologies for sending another follow up, but was wondering if there is any possibility to move the navigation bar so that it is set up to show on computers with the logo on the left, the links on the right and the login/register on the far right as well?

    (Similar to the website screengrab)

    I am just wondering if this is at all possible or if this customization could mess up the structure.

    Thanks!

    Marcus

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    #193690
     Kieran_SQ
    Moderator

    Hi,

    For some reason now, when I try to click on the ‘log out’ or ‘profile’ buttons, they no longer work. Is there a way to fix this?

    Please try removing the CSS I provided to you earlier, clear all of your caches and see if the issue persists or not. If it does not then please let me know and I will look into providing different CSS to address your earlier questions. If it does then there has been a change away from this ticket that has effected this area. You will need to try disabling any caching, plugins etc until you find the issue.

    For now though, is there a way to remove this or use the space for something else, like an image or copy?

    You can edit the page with Elementor and hover over the red bar (as described above) and simply remove the item until such time that you wish to use it again. You can also drag any item to it’s place from the elements bar on the left that you wish to appear in it’s place in the meantime.

    When it comes to user registration (like creating a new profile), is there a way to customize registration options so that this can organize different communities of people?

    I think you may be referring to what is called BuddyPress Member Types which allows you to create groups of members, for example Teachers and Students – or in your case, Male / Female / Straight / Gay etc.

    We are beginning to look into the registration setup now but I think it would be helpful to see some examples just so I can reference if I need to.

    Unfortunately I cannot share customer sites with you but you can create a new post in the SweetDate Theme Community group on Facebook if you wish. I’m sure there will be a few members who would like to share their sites with you https://www.facebook.com/groups/154235378321394/.

    is any possibility to move the navigation bar so that it is set up to show on computers with the logo on the left, the links on the right and the login/register on the far right as well?

    The below CSS should do the trick for this, however, it may be wise to address the other issue regarding the menu before using this

    COPY CODE
    .top-bar ul.left {
        float: right;
        width: auto;
        margin-right: 155px;
        margin-bottom: 0px !important;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #201152
     Kieran_SQ
    Moderator

    Hi,

    I have split your previous reply into a new ticket as I will not be around today to answer your question due to having a minor procedure. One of the support team members will be happy to answer your new ticket as soon as they’re available.

    https://archived.seventhqueen.com/forums/topic/split-move-menu-on-mobile

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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