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Hi there,
under http://leading-women.de/wp-admin/admin.php?page=kleo_options&tab=7 I can’t select any google fonts. Whatever I enter into the search field, it immediately tells me “No matches found”.
How is that supposed to work?
Cheers
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
Hi,
Let me know if you de-activate all plugins and child theme if the fonts list will be populated as it should. If it’s the same ask the server admin if there it’s any connection problem from the server to this hostname fonts.googleapis.com .
Secondly you can enable wp_debug to can see if there it’s any error related to this in php.
Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions with all plugins and child theme off and then check the debug.log file and let me know what error appears.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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