This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #190086
     mirajas
    Participant

    Hi,

    I recently purchased kleo theme from themeforest. To test, I installed it on test website instead of the website where it is supposed to go live.

    Without knowing that it will work only with single site, I registed it from my test website.

    After installing the theme on my original website which I want to go live, the api do not work on it and I am getting the following error while trying to register:

    ERROR: It seems you have not purchased the theme from the added account. Please check the credentials provided!

    I already tried to revoke the api key and tried to use newly generated api without success.

    My question is:

    How can I deregister my test website

    and register it from the real website so that the theme and plugins can be updated.

     

    The test website name is: https://itsmycircle.site

    The site on which I want to install is: https://itsmycircle.com

     

    Thank you.

    #190154
     Laura
    Moderator
    Not marked as solution
    #190163
     mirajas
    Participant
    Not marked as solution
    #190236
     Laura
    Moderator
    Not marked as solution
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