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Hi.
I am having some technical difficulties setting up the site.Whenever I manually install woocommerce the site crashes.I am using the KLEO theme.I am unable to load the demo data.PLEASE ASSIST.Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionLaura Solanes - Graphic Designer and Web Designer
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Hi,
It may be some setting on the server that should be changed.
Follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If it’s something related to the php memory allocation follow this : https://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionHi… I am back. lol
Now when I try to go to Appearance -> customize NOTHING HAPPENS…
The error log I get is a memory issue
[14-Mar-2018 06:00:25 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 12288 bytes) in /home/imarketq/public_html/blockchaininstructors/wp-admin/includes/deprecated.php on line 543
What to do.
When I look at the logs, I am getting a lot of PHP Fatal error: Allowed memory size of XXXX issues…
Is there a plugin I should try to delete?
Or just keep increasing the Memory… it’s already at 128.
I think the issue maybe because I tried to reimport “Import Specific Demo page”…
Not sure.
If there is an easy way I can just remove everything and start all over, that would be cool with me.
This way I can try and isolate the issue. Thoughts?
Damu
All of the error messages are say pretty much the same thing…
PHP Fatal error: Allowed memory size of XXXX bytes exhausted (tried to allocate XXXX bytes) in XXXX/wp-admin/includes/deprecated.php on line 543
The issue coms from php max memory on your server you can increase it following this guide : https://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHello… So, I’ve increased the memory. The site NO LONGER crashes!!! Great.
However, this is now the error messages I see in the debug log file. I do not know what this means or what the implications are.
[18-Mar-2018 06:12:49 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home/imarketq/public_html/blockchaininstructors/wp-admin/includes/template.php on line 1305
[18-Mar-2018 06:12:59 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 16 bytes) in /home/imarketq/public_html/blockchaininstructors/wp-content/themes/kleo/kleo-framework/options/framework.php on line 1995
[18-Mar-2018 06:14:32 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home/imarketq/public_html/blockchaininstructors/wp-content/themes/kleo/kleo-framework/options/framework.php on line 2170Thank you
Also… Now, when I try to upload a picture… I get an error message like this:
Notice: map_meta_cap was called incorrectly. The post type mc4wp-form is not registered, so it may not be reliable to check the capability “edit_post” against a post of that type. Please see Debugging in WordPress for more information. (This message was added in version 4.4.0.) in /home/imarketq/public_html/blockchaininstructors/wp-includes/functions.php on line 4147
8657How do I resolve this issue?
From what I can tell, once I removed the “Titan Framework” plugin, I eliminated the “Notice: map_meta_cap was called incorrectly. The post type mc4wp-form is not registered” Notice.
Thank you.
However, still having the memory issue. What should I increase it to?
Hi again,
After you had increased the php max memory and everything works fine you can delete the debug.log file.
The notices cannot cause any issue, you can ignore them, anyway that notices seems to comes from wp core.
Try to increase it to 256 and even after that you have the memory issue ask the hosting support to check if they can increase it to 256 for you, maybe you are not allowed to set a higher value.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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