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Hi,
Here is my page which is imported using import option under kleo theme which uses kleo_register shortcode for registration form:
https://itsmycircle.com/register/
I do not want to use default buddypress registration template and that is why I didn’t set page under registration option inside buddypress page.
The problem is that the page I imported for registration do not register user and after submitting the form it just refreshes itself.
Do I need to do some extra work for this to work or am I missing something.
Hi,
Thanks for reaching out about registration issues. I will need admin credentials so I can look into this for you. Please update this ticket, in a private reply, with admin credentials so I can check it out.
All the best,
Kieran
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Hi,
Everything looks okay with regards to settings but you’re right it doesn’t appear to be processing the form.
Can you add the below to your wp-config.php file for me
COPY CODEdefine( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );Once you have added this please try and register several times from as many different browsers as you can. Once you have complete this step download the debug.log file that has been created in your /wp-content/ folder – zip the file locally and upload it to this ticket.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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Hi,
As you suggested I added
define(‘WP_DEBUG’, true);
define( ‘WP_DEBUG_LOG’, true );inside wp_config.php. The log file is there but the registration page does not create any logs.
I tried using chrome desktop, chrome mobile, internet explorer, puffin, firefox but its not creating any log.
Its showing other notices but not related to registration.
The log file I am attaching here. As the .log files are not allowed to update, I changed the extension to .txt
Hi,
Thanks for getting back to me with the error log, as you say, there is nothing related in the log. I will refer this ticket to one of our developers for review, they’ll be in touch as soon as they can, Monday to Friday, East European Time.
Thank you for your patience,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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Hi,
After digging a little bit more, I understand is the page I imported / kleo_register shortcode does not register user itself.
The registration form points to the BuddyPress registration page URL (Buddypress default template). We need to assign a page in the BuddyPress setting for register option. Unless we assign a page there, it will not work.
In this way, we need two registration page on a single website to perform signup and I cannot use the imported page from kleo demo single-handedly for user registration. Apart from this, all validation is done on the BuddyPress registration page (Buddypress default template).
Can we do something to use only single registration page (imported from kleo demo) for user registration and leave the register page setting under Buddypress settings without assigning?
Thank you
MirajHi,
You cannot, the register page it’s required to be assigned in the buddypress page settings and also the kleo_register requires the register page to be assigned in buddypress settings.
I think the only easy way to have two register places it’s to generate a buddypress member type using this plugin : https://wordpress.org/plugins/bp-member-type-generator/
Then using this : https://wordpress.org/plugins/bp-signup-member-type/
Not sure if this setup will work but you can try it.
Found also this : https://www.buddyboss.com/product/buddypress-member-types/ ask the author if can do what you need.
Cheers
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