This topic has 1 reply, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #193964
     mycolombianwife
    Participant

    When I go to messages -> sent and select all -> delete selected, the messages are not deleted.

    The sent messages can only be deleted one by one.

    #194022
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about bulk message delete. This issue was addressed in a previous update of SweetDate. Please ensure you’re running the latest version of SweetDate (3.2.2), WordPress and BuddyPress, completely purge all caches and try again.

    If the issue persists please try switching from the SweetDate Child theme to the SweetDate parent theme and see if the issue persists. If it does then there is an issue with one of the templates you have overridden and you will need to make a backup of the Child theme and remove the files one by one until you find the cause.

    If after the above tests you still have the issue then please update this ticket, in a private reply, with admin credentials so I can look into this for you.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?