This topic has 8 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #194355
     alexlii
    Participant

    Hello,

    After update to latest theme, there will be error at frontend when click to enlarge the image uploaded by RT media in Buddypress activity page,

    Here is the screenshot: http://prntscr.com/j3lnhp

    and here is the screenshot of activated plugins.

    http://prntscr.com/j3looh

     

    you might like to have a check at:

    https://forum.lovcour.com/activity/

     

    #194391
     Laura
    Moderator

    Hello, please check attached, this seems to be the issue.
    Try using the plugin https://wordpress.org/plugins/ssl-insecure-content-fixer/
    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #194470
     alexlii
    Participant

    I tried, but I understand you mean

    XMLHttpRequest cannot load http://forum.lovcour.com/members/alex/media/157/ due to access control checks.

    and there is no Https, http://prntscr.com/j430lj

    and try to use that plugin to fix mixed content, but the error reproduced.

    it seems the latest version of rtmedia is not compatible with ssl there, since the images can be enlarged in bp user profile, please check at: https://forum.lovcour.com/members/alex/media/

    Alex

    #194471
     alexlii
    Participant

    Hello,

    I update Kleo theme, and it seems fixed…

    Alex

    #194472
     alexlii
    Participant

    but if there are more than four images, the effect of slide image does not work properly, it will just back to the first image if the fourth appears.

    Alex

    #194554
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #194612
     Radu
    Moderator

    Hi,

    I see it like this at this moment(not errors in console, photos opens in a separate link), not sure why try to switch off all plugins except rtmedia and child theme see if it looks ok , check for rtmedia plugin upcate.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #194624
     alexlii
    Participant

    Hi Radu,

    Thanks for checking.

    We optimize site, and Rtmedia cause site delay seriously

    Here is before and after comparing of speed:

    Before:

    the average speed is 30MB/s, it is really great, right?

    After:

    the average speed is only 200kb/s.

    So, I use a plugin to resovle this issue: LH Dequeue RTmedia( https://wordpress.org/plugins/lh-dequeue-rtmedia/), and it works great.

    That is why you looks like that.

    Anyway, I already update Kleo theme and Rtmedia to the latest version, and already diactivated LH Dequeue RTmedia and all of other plugins for your check.

    Maybe you missed reading my last post here:

    I update Kleo theme, and it seems fixed…

    but if there are more than four images, the effect of slide image does not work properly, it will just back to the first image if the fourth appears.

    So, please check this page: https://forum.lovcour.com/activity/

    you will find the issue now that I said, the images will jump if there are more than four images, actually, I tested only three plugins is activated: http://prntscr.com/j4thkx, but the issue is still there, I mean the images will jump, also you will find the scroll bar is not at the right position: the http://prntscr.com/j4tk9w

    Thanks.

    Alex

    Alex

    #194981
     Radu
    Moderator

    Hi,

    On our demo that not happens just i’ve tested :

    https://seventhqueen.com/themes/kleo/activity/p/106025/
    or
    https://seventhqueen.com/themes/kleo/

    On your install it can be caused by some plugin or by the child theme customizations set off child theme and all plugins off except rtmedia and see if works as it should.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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