This topic has 6 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #194356
     alexlii
    Participant

    Hello,

     

    with the latest version of 4.3.5,  I can not save the top bar menu,  please check the screenshot:

    http://prntscr.com/j3ls66

     

    and here is the frontend screenshot: http://prntscr.com/j3lskm

    #194392
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #194409
     Radu
    Moderator

    Hi,

    On my local install i’m able to set a certain menu position for a certain menu so the issue cam come from a plugin or child theme.

    In first place make sure you have latest theme version and latest plugins updated.
    Try to switch all plugins and child theme off then reproduce again that see if it works or nor.
    If still not works with child theme and plugins off enable wp_debug and reproduce again the action.

    Steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #194469
     alexlii
    Participant

    fixed, but I think it is related to a plugin of wpforo https://wordpress.org/plugins/wpforo/

    it save some data into database and valid even if it is deactivated.

    Alex

    #194522
     Radu
    Moderator

    Ok then
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #194538
     alexlii
    Participant

    Hi Radu,

    define( ‘WP_DEBUG_LOG’, true );

    Anyway to limit the size of that log file?

    Thanks.

    Alex

    #194610
     Radu
    Moderator

    Hi,

    Not sure if there the size of the debug.log file can be limited, but you can set debug_log false and delete the debug.log file and if you need again the debug just follow set if back to true and the debug.log file will be generated again.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 7 posts - 1 through 7 (of 7 total)

The forum ‘Bugs & Issues’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?