This topic has 9 replies, 3 voices, and was last updated 6 years by 
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Hi,
Sorry to hear you’re having issues. Can you let me know some more details such as is this via the menu, WP Bakery, within your content with HTML?
Also, if required, please update this ticket in a private reply with admin credentials so I can take a look at the issue for you.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
for example I want to add
<i class="fab fa-500px"></i>in the text block, but when I save it, it just disappears.Hi,
To paste in HTML you need to switch from the ‘Visual’ tab of the editor to ‘Text’. This is in the top right of the editor when using the main content area or in the top right of modal window that opens when adding a text block (see screenshots).
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
yes i know. but when i do that and save, then update, the icon html disappears. Other html does not just the icons.
Hi,
That’s strange behavior indeed – after testing locally and on a live site I can confirm the HTML is being stripped from the editor for this content. I will refer this ticket to one of our developers for review, they’ll be in touch with you as soon as they can, Monday to Friday, East European Time.
Thank you for your patience,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
Adding this code to functions.php will allow you to add any element to tinymce
COPY CODEfunction override_mce_options($initArray) { $opts = '*[*]'; $initArray['valid_elements'] = $opts; $initArray['extended_valid_elements'] = $opts; return $initArray; } add_filter('tiny_mce_before_init', 'override_mce_options');The function will have to be added in wp-content/themes/kleo-child/functions.php
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOk
CheersHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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