This topic has 11 replies, 2 voices, and was last updated 6 years by Radu.

  • Author
  • #194978
     axcelluloid
    Participant

    Hello,

    some time ago I have asked if there will be a solution for the enforcement to upload a picture when a new user registers. Unfortunately I still have this issue and I get quite a lot of negative response.

    So how can I get rid of this issue?

    Thank you very much for your support & best regards,
    Axl

    #195028
     Radu
    Moderator

    Hi,

    If you want to force users to upload an image use this plugin : https://buddydev.com/plugins/bp-force-profile-photo/ if you don’t de-activate it

    Cheers
    R

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    #195045
     axcelluloid
    Participant

    I guess you got me wrong – at the moment every registered member is forced to upload a picture – I don’t want this. Please feel free and register for testing and you will see what I mean.

    Best regards
    A

    #195098
     Radu
    Moderator

    I see,

    In first place update the theme and the plugins to latest version.

    Then switch off all plugins excluding buddypress then de-activate the child theme purge all cache like cloudflare or others.

    Let me know if it’s the same please provide to me into a private reply wp admin and FTP.

    Cheers
    R

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    #195230
     axcelluloid
    Participant
    This reply has been set as private.
    #195246
     Radu
    Moderator

    Hi,
    I see that just i’ve registered new account and i see that, i’ve seen also there is no plugin “bp profile force photo” but i’ve seen the same on the buddypress forums and there can be possible to have that plugin located in the mu-plugins folder.

    https://buddypress.org/support/topic/problem-with-please-upload-your-profile-photo-to-start-using-this-site/

    Anyway this is not a theme issue it’s comes from that plugin , are you running multisite install ? if yes check for network activated plugin.

    Cheers
    R

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    #195419
     axcelluloid
    Participant

    I see, I guess it is noones problem as well as buddypress denies that its their fault 🙁
    Thank you anyway for your help.
    A

    #195449
     Radu
    Moderator

    No problem, if you cannot figure out, ask a ticket on their support forum.

    Cheers
    R

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    #195756
     axcelluloid
    Participant

    So this is the statement of BuddyPress:

    “This is not a feature of BuddyPress, there must be something in your setup that is requiring this, in other words you must have specific code that is requiring this as far as I’m aware.”

    So I honestly ask myself where this specific code is hidden . . . .

    #195809
     Radu
    Moderator

    Hi,

    Did you encounter the same issue even if you are running other theme ? like the default wp one! ?

    Did you had looken manually in the /wp-content/plugins and wp-content/mu-plugins for that plugin ? “bp-force-profile-photo” ? if there is not chcek the bp-config.php file and the functions.php file from child theme, rename those files to something like functions.php.backup and bp-custom.php.backup

    Cheers
    R.

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    #195822
     axcelluloid
    Participant

    This widget makes this troubles:

    BuddyPress Registration widget

    #195902
     Radu
    Moderator

    Check if it haves any options to check/uncheck if doesn’t have just de-activate it.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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