This topic has 3 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #197752

    Hi there, I just migrated from my production staging website peacefulparent.staging.wpengine.com yesterday to my live site peacefulparent.com  I use WP Bakery as this is part of the package that came with your theme when we changed to it last August.  Unfortunately the testimonials (part of wp bakery) are not working, they are pulling up the name but not the actual text of the testimonial.
    Also, our resource library peacefulparent/resource-library/ which uses the masony grid and has been working fine in staging is only bringing up some but not all of the items in that category or those tags.  Do you have any ideas please?  Do you still have login details recorded, they should be exactly the same for the now live site.

    #197836
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #197838

    thank you

    #197947
     Radu
    Moderator

    Hi

    After migration where the vc not works deactivate k-elements and visual composer then delete them, then go to wp-admin -> appearance -> install plugins -> and install them again, test them

    At this moment do you see any error in console ?

    Let me know

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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