This topic has 10 replies, 2 voices, and was last updated 6 years by 
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Hi,
This is coming from updating to BuddyPress 3.0 and we do not currently have support for this.
To restore functionality to your site please do one of the following
1. BuddyPress Legacy Templates
– Go to WP Admin > Settings > BuddyPress > Tab: ‘Options’ > Scroll to: ‘Template Pack’ and select ‘BuddyPress Legacy’ from the drop down menu
– Save your options, clear your website cache, CDN and your front-end cache (Ctrl+F5)2. Restore BuddyPress 2.9.4
– Download BuddyPress 2.9.4 here https://downloads.wordpress.org/plugin/buddypress.2.9.4.zip
– Extract the .zip folder on your computer
– Connect to your site via SFTP / FTP and navigate to /wp-content/plugins/
– Delete the contents of the /buddypress/ folder within /wp-content/plugins/
– Upload the contents of the extracted .zip file into the /buddypress/ folder
– Clear your website cache, CDN and your front-end cache (Ctrl+F5)
– Await an update to KLEO for BuddyPress 3.0Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Update:
We’re pushing an update for KLEO today to add support for BuddyPress legacy templates.
Please check for the update in WP Admin > Dashboard > Updates. Make sure you have entered your ThemeForest username and API key in WP Admin > Theme Options > Updates to receive this update.
Once you have installed the theme update please follow the option 1 from my above reply.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hello! I followed your instructions but now my website is down. It’s giving me a HTTP ERROR 500. I cleared my browser cache but it’s still not working. Please help!
Hi,
Please share SFTP / FTP access for your site so I can check your theme files. At what point did it throw the 500 error? Was it during the theme update? plugin update? saving an option?
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I logged into your site via FTP and uploaded a clean copy of BuddyPress 2.9.4 and you are no longer receiving an Error 500. It appears that the original upload was either corrupted or files were skipped.
I can see you’re running KLEO 4.3.7 so you should be okay to update BuddyPress to 3.0 and switch to the legacy templates.
Go to WP Admin > Settings > BuddyPress > Tab: ‘Options’ > Scroll to: ‘Template Pack’ and select ‘BuddyPress Legacy’ from the drop down menu
As a side note your backups are stored in the public html folder and are available for anyone to download. You may wish to change the storage location as this could be a huge security risk.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Kieran, I’m back to where I started. My website works, but I still can’t see those photos. It just tells me the location. Do I just need to wait for another Kleo update to fix the bug or is there something that I can do?
Hi,
Did you by chance use rtMedia previously and then switch to a different plugin to handle media uploads in BuddyPress?
If so, the activity types belong to the plugin and not BuddyPress. Therefore if you uninstall the plugin there is nothing code wise to render the content even though it still exists in the database.
If the above is the case then you may wish to contact the plugin author and ask if they have any migration tools between the old plugin and current plugin.
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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