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After updating to Buddypress 3.0 and Kleo latest release my members do not have the comment box or reply link except for their own post. Only admin accounts have both.
Hi,
Thanks for getting in touch about this issue. We’re aware of this issue and will release an update as soon as we can to address this.
To confirm in the meantime, you have changed to the legacy templates in the BuddyPress options tab?
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
I appreciate the response. In the meantime what can I do to resolve this? Can I rollback? The buddypress is set to Legacy template
Hi,
That is the correct setting for BuddyPress 3.0
You can do a manual roll back of the BuddyPress version by doing the following
Restore BuddyPress 2.9.4
– Download BuddyPress 2.9.4 here https://downloads.wordpress.org/plugin/buddypress.2.9.4.zip
– Extract the .zip folder on your computer
– Connect to your site via SFTP / FTP and navigate to /wp-content/plugins/
– Delete the contents of the /buddypress/ folder within /wp-content/plugins/
– Upload the contents of the extracted .zip file into the /buddypress/ folder
– Clear your website cache, CDN and your front-end cache (Ctrl+F5)
– Await an update to KLEO for BuddyPress 3.0Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Any status on the child theme update so we can move to buddypress 3.0? I also want to understand best practice for updates. Do I need to activate the main Kleo then back to child for updates? How does this work?
Hi,
We have released an update for KLEO (4.3.7) that addresses issues with BuddyPress 3.0, you can install this update for KLEO from WP Admin > Dashboard > Updates.
If you do not see an update for KLEO then you will need to update WP Admin > Theme Options > Theme Update with your ThemeForest username and API key.
More info here: https://archived.seventhqueen.com/general/article/how-to-get-themeforest-api-key
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
My issue is after I updated to :KLEO THEME
Version 4.3.7You responded on : May 20, 2018….has a release been updated since then?
Hi,
Thanks for getting in touch about this issue. We’re aware of this issue and will release an update as soon as we can to address this.Hi,
I am sorry, I missed that when reading the ticket back. I will refer this ticket directly to one of our developers for review and potential fix. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.
Thank you for your patience and sorry for the delay,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I had noticed the same issue on other client but switching to default wp theme showing the same issue, impossibility to comment or like certain actions. not sure why it’a issue from buddyrpess, you can test and ask them about this.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI reverted back to Buddypress 2.94 and it works now with Kleo…when I update to Buddypress 3.0 it does not work. I see a recent update 4.38…did this resolve this matter?
Also this conflicts with the first moderator’s response to my case:
Thanks for getting in touch about this issue. We’re aware of this issue and will release an update as soon as we can to address this.Has Kleo tested this to see if it works now with 4.38 release?
It looks to be an issue with buddypress, looking on their trac for similar issues and there are other users reporting the same : https://buddypress.trac.wordpress.org/search?q=comment&noquickjump=1&changeset=on&milestone=on&ticket=on&wiki=on
So you should wait the buddypress update not sure when will be released you can ask them
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
Try to check that option
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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