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Hi, i cannot save a review for a place. I can fill out the form but is not saving. Can someone help me, perhaps i have to reset my wordpress? Is a testpage on http://social.babyfreundlich.ch
Thanks
Sidney
Hi Sidney,
I just checked on the front-end and can see the issue you’re experiencing. Would you mind updating this ticket, in a private reply, with newly created admin credentials (in English US or UK) so I can look at the settings on the back-end?
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
When I attempt to login I am redirected to /login-2/ where the login form states “Check your email address for confirmation link”. Please activate this account and let me know when so I can login.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I have logged into your site and you have quite a few plugins installed that we do not have an integration for so it is entirely possible that there is conflict coming from one of them.
Can you please try the following (clear your front-end cache for each test Ctrl+F5)
– Disable all caching and keep disabled for the other tests below
– Disable all plugins except for K Elements and GeoDirectory (base plugin), purge your front-end cache and try to post a reviewIf you are able to post a review then there is a plugin conflict. Enable each plugin, one by one, clearing your cache each time and test to see if you can post a review until you find the plugin that is causing the issue.
Let me know your results,
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi Kieran
yes i deactivated all plug-ins and now is working what is providing Kleo?
– newsletter?
– membership?
– social post?
– others?
so i can delete the plug-ins i dont need THANKS a lot SidHi,
You now need to enable the plugins one by one, testing each time if you can post a review on the front-end (clearing your cache, Ctrl+F5 each time). This will allow us to identify the plugin that is causing the issue and offer a possible solution or alternative.
You can see our integrated plugins by going to WP Admin > Appearance > Install Plugins
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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