This topic has 18 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #198436
     mongol7
    Participant

    Hello,
    Before there was a payment page as shown in picture 1. But since the download of the latest version of sweetdate, the payment page has changed, as shown in picture 2. In fact we realize that the presentation in table has disappeared. And the button “submit” has dispau also. Please indicate the procedure to find the correct presentation.

    cordially

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    #198521
     Laura
    Moderator

    Hello, please go to Sweetdate – Buddypress and check to allow paid membership pro registration

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #198542
     mongol7
    Participant

    Hello
    The “submit” button reappeared but as you can see in the screenshot, the presentation of the “payment information” part is still not correct. It is important that a site, proposing a system of payment, is irreproachable in its presentation.

    There is also another problem. Regarding the slideshow on the image named “no visible”, it does not focus on mobile phones. How to make it visible on phones please?
    cordially

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    #198720
     Laura
    Moderator

    Hello, can you share access so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #198759
     mongol7
    Participant

    Hello,
    Yes it is possible but how?
    cordially

    #198800
     Laura
    Moderator

    Hello, here as a private reply, check Set this as private reply 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #198829
     mongol7
    Participant
    This reply has been set as private.
    #198952
     Laura
    Moderator

    Hello, how do you want the payment information to look like? Also the screenshot of the homepage, the issue is the form not showing?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #198978
     mongol7
    Participant

    Hi,
    Regarding the homepage, the problem is not the form. The problem concerns the display of the slideshow according to the terminal used. For example, if you display the home page on a computer, you will see the slideshow. But if you display this same homepage on a smartphone phone, the slideshow does not appear.

    Regarding the box “payment information” it must be displayed as what is shown in the screenshot called “good”, below.

    Cordially

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    #199199
     Laura
    Moderator

    Hello, for the slider please add this to style.css of child theme

    COPY CODE
    
    div#rev_slider_1_1_wrapper {
        display: block !important;
    }
    

    And for payment information add this

    COPY CODE
    
    .pmpro_checkout-fields div {
        width: 30% !important;
        float: left;
        margin: 10px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #199307
     mongol7
    Participant

    Hello,
    Sorry but it did not change the two problems.

    #199381
     Laura
    Moderator

    Hello, try by adding it to quick css at theme options

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #199409
     mongol7
    Participant

    Hello,
    With the Quick Css option, the mobile phone slide show now works, but there is a large empty white space that appears under the slider. This is not normal. I do not understand where this dysfunction comes from. I tested on my phone the display I get and I put screenshots to show you.

    Regarding the payment information box, thanks to the quick css option, I started to see a change. I am also sending you a screenshot. The presentation has improved but it’s not the way it should be.
    Thank you in any case for the help already provided. Can you help me solve both of these problems?

    cordially

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    #199567
     Laura
    Moderator

    Hello, add this too

    COPY CODE
    
    div#rev_slider_1_1_wrapper {
        min-height: auto !important;
    }
    

    About the payment information, i suggest to hire a developer to do the proper changes, as i cannot continue editing it as its a custom request

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #200085
     mongol7
    Participant

    Hello
    Regarding the problem of the slideshow, thank you. Regarding the other problem, sorry to contradict you but the purpose of this ticket is not to make a custom request. The problem is that the presentation of the site has changed following the last updates of sweetdate. For example before it was necessary to be connected to see appearing part “payment information”. With the update, this part is displayed for everyone, even for unidentified users.

    Cordially

    #200176
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #200332
     Radu
    Moderator

    Hi,

    Did you had changed the templates in parent theme for paid memberships pro ?

    What version yo have in the past ?

    On our demo how it looks comparative with your current layout in pmpro page ? https://seventhqueen.com/demo/sweetdatewp/membership-account/membership-checkout/?level=3

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #200347
     mongol7
    Participant

    Hi,
    No, the templates have not been modified in the parent theme of paid memberships pro. I intervened on this project after its creation. When it was created, the project used version 2.9.6. of No, the templates have not been modified in the parent theme of paid memberships pro. I intervened on this project after its creation. When it was created, the project used version 2.9.6. of Sweetdate. Today my job is to help the site to update. But before doing the update with the latest version of sweetdate, I do tests. It was while doing tests that I realized that the presentation had changed.

    Below there are 4 screenshots, which are read from left to right. The first two screenshots show the current layout of the site using version 2.9.6 of sweetdate. Then the other two screenshots show the bad presentation obtained after testing with version 3.2.1 of sweetdate.

    My mission is to update the site with version 3.2.1 (or later) and keep the presentation of the page paid memberships as it was for version 2.9.6.

    In order to be even more precise, unregistered persons must not be able to see the payment information. Only registered people are supposed to enter payment information.
    Then, it is important that the box “payment information”, the size of the typography and the general presentation remain in the same way as in version 2.9.6.
    Does my English seem clear to you?

    cordially

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    #200534
     Radu
    Moderator
    This reply has been set as private.
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