This topic has 4 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #198782
     kevlew08048
    Participant

    I recently updated Woocommerce to 3.4 to be compatible with WordPress.   I got a http 500 error today that crashed my site.  The woocommerce plugin is up to date..but it seems that the kleo theme is not.

    kleo/woocommerce/cart/cart.php version 3.3.0 is out of date. The core version is 3.4.0,
    kleo/woocommerce/cart/cross-sells.php,
    kleo/woocommerce/checkout/form-checkout.php,
    kleo/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.4.0,
    kleo/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.4.0,
    kleo/woocommerce/loop/loop-start.php,
    kleo/woocommerce/myaccount/my-address.php,
    kleo/woocommerce/product-searchform.php,
    kleo/woocommerce/single-product/product-image.php,
    kleo/woocommerce/single-product/product-thumbnails.php,
    kleo/woocommerce/single-product/related.php,
    kleo/woocommerce/single-product/tabs/tabs.php,
    kleo/woocommerce/single-product/up-sells.php

    I know there is a compatibility issue with the child theme.  Do we need to activate the Kleo theme then swith back to the child after major core updates?  How does this work?  This is causing major issues for our community.

     

    #198805
     kevlew08048
    Participant

    Your theme (Kleo Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme

    #198875
     Laura
    Moderator

    Hello, we will keep updating the theme files to the latest woocommerce version, you shouldn’t have any issue right now so please just wait for the next update

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #198945
     kevlew08048
    Participant

    Hello. I see a new update 4.38. Is this issue resolved in this version?

    #199041
     Laura
    Moderator

    Hello, here is the changelog https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/6776630#item-description__changelog

    Please do not worry about woocommerce template messages it should work fine if not we would send an urgent update

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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