This topic has 20 replies, 4 voices, and was last updated 6 years by Radu.

  • Author
  • #201916
     abelord
    Participant

    Hi,

    I’m facing issue for facebook login, kindly advice.

    Your facebook account is not verified. You have to verify your account before proceed login or registering on this site.

    http://prntscr.com/jz85dz

    Regards

    #201949
     Laura
    Moderator

    Hello, you need to verify your Facebook account in order to login as Facebook requires that now for the api to work. And sadly we can’t change that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #201975
     abelord
    Participant

    Hi laura,

    Kindly i ask if you can provide guide that i can use to fix this issue. I already check my account its verified.

    Regards

    #201977
     abelord
    Participant
    This reply has been set as private.
    #201979
     Tomriddle88
    Participant

    I am also experiencing this issue. Please let me know what you find out.

    #202087
     abelord
    Participant

    Hello,

    Update, I manage to work my login.
    My FB account is verified. But this solution is not good, the user will not take time to verify their account to log in to any website using theme kleo.

    https://www.facebook.com/help/community/question/?id=392247177633491

    Kindly advice and provide a solution to avoid this issue, I believe kleo theme is not yet ready for this kind of update of Facebook to verify their account before using the website.

    I have other existing website configured using FB ID and Secret key and am not facing any issue.

    Regards

    #202090
     Tomriddle88
    Participant

    Yes, I do believe it is an issue with the theme. I am able to use other social plugins without issue, only kleo Facebook integration has this problem.

    #202096
     abelord
    Participant

    Hello @Tomriddle88

    Can you share the social app that your using right now, cant deploy the website without social login facebook because my users 90% using facebook.

    Kleo kindly advice.

    #202166
     abelord
    Participant

    Hello,

    I would like to know if possible to use alternative social login like https://wordpress.org/plugins/nextend-facebook-connect/ and how I can integrate, which file/line I need to go to add their shortcode. while I’m waiting for your solution to kleo social login.

    Regards
    Abelord

    #202167
     Tomriddle88
    Participant

    Hello, nextend is a good one and works.

    #202168
     abelord
    Participant

    Hi @Tomriddle88,

    I’m happy that your there while the team is not yet there to respond to my queries.cheers

    https://wordpress.org/plugins/nextend-facebook-connect/ I use this plugin to my other site and working fine, but it will be easy to integrate with the help of the team if they will allow.

    #202220
     Laura
    Moderator

    Hello, we will check this issue further to provide a solution and update the theme if it’s indeed a theme bug. Thanks you all for your patience and sorry for the inconvenience

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #202223
     Radu
    Moderator

    Hi,
    We are checking the issue, we will back to you soon.
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #202270
     Radu
    Moderator

    Hi @abelord

    Can you please provide FTP access to ac testing some things at code level on your install cuz on my install i cannot see this issue.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #202275
     Radu
    Moderator

    @abelord & Tomriddle88

    Please replace this file :wp-content/themes/kleo/kleo-framework/lib/function-facebook-login.php

    with the content of this file https://pastebin.com/raw/F9E8Yhnh

    Let me know

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #202278
     abelord
    Participant
    This reply has been set as private.
    #202282
     abelord
    Participant

    Hi

    code is copy and paste.

    208/209
    var_dump($FB_response);
    exit;

    remove facebook response but stil not able to login.

    Regards

    #202312
     Radu
    Moderator

    Hi,

    Fixed on your install @abelord

    Check it.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #202313
     Radu
    Moderator

    Hi,

    UPDATE!!

    Here’s the fix : https://pastebin.com/raw/W7bW9QFe

    Please replace this file :wp-content/themes/kleo/kleo-framework/lib/function-facebook-login.php

    with the content of this file https://pastebin.com/raw/W7bW9QFe

    Let me know

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #202319
     abelord
    Participant

    Hi Radu,

    Working as expected. thank for fixing the bug. next #20291

    Regards
    Abelord

    #203769
     Radu
    Moderator

    You’re welcome
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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