This topic has 5 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #202373
     maxlevel
    Participant

    When I switch to another theme and then switch back to KLEO some menus and some sidebars are empty. In other words Kleo doesn’t remember the content of some menus and sidebars.
    Is this a bug or a problem related to WordPress in general?

    #202429
     Laura
    Moderator

    Hello, its not kleo, its wordpress itself, it happens with other themes too

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #202715
     maxlevel
    Participant

    Wow, that’s a bit of a shock. Does nobody else see that as a severe problem? Would there be a possible workaround? Like saving the Kleo settings and reloading it after switching back to Kleo?

    #202771
     Laura
    Moderator

    Hello, it doesnt happen always, its also related with the server, for some it happens and for others it doesnt, you can always export and import them using https://wordpress.org/plugins/widget-importer-exporter/
    Any export plugin that allows you to save this information would help. For theme options you also have an import/export feature

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #203040
     maxlevel
    Participant

    Thanks for the tip.

    #203108
     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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