This topic has 1 reply, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #202391
     fatimaandali2016
    Participant

    Hi,i have checked the instruction on your facebook issue and login issue and the problem persists .New users are unable to login after activation key is sent to their mail,it says ‘error ‘ provide correct activation key.Secondly,the are also unable to sign up using facebook .I checked with facebook,its not from their end .I tried updating permalinks,it didnt work .I also tried uninstalling all plugins activated ,it didnt work .I tried backing up my website to seven days before thereby deleting all the recent changes ,it is still the same .Please help .My new users are seriously complaining and its affecting business

    #202440
     Laura
    Moderator

    Hello, please update your theme and buddypress plugin and also go to Tools – Buddypress – reinstall emails
    Let me know if that helps

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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