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Hello,
I updated the KLEO theme yesterday to version 4.3.9.
I am in PHP 7.
there was no particular problem of posting until yesterday.
CSS animations (buttons, calls to action etc) have literally disappeared.
I take one by one my buttons and remove the animations.
But I have another display problem.
Here’s what I should have and had until yesterday:
01.JPG
And here is what I have on the page:
02.JPG
I switched to PHP 7.1 to check if it did not come from there.
Do you have any idea of the source of the problem with your 4.3.9 update?
Thanks for your help.
(no need to ask me admin access to the site, i can not do it.)
Hi,
Please try going to WP Admin > Theme Options and saving your theme options again which will regenerate any/all theme CSS. Once you have done this please purge your CDN (if any) and your website cache via WP Admin. Then visit the page with the issue and press Ctrl+F5 to clear your browser cache.
We haven’t changed anything with regards to CSS for tables so there shouldn’t be an issue with any overrides of the plugin you’re using to generate that content. Can you link me to the specific page with that issue so I can look into that for you.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Thank you Kieran for your efficiency.
The problem is here: https://eatfat2befit.com/nutrition-values-ciqual
it was put on line on January 8, 2018 without problem since.
It is linked to a specific database managed in WP with the WPDataTables plugin.
Since yesterday and the update of Kléo in 4.3.9 I have the problem of posting.Yesterday I also had another problem with the CSS animations created with WPBakery. for example on this page: https://eatfat2befit.com/ceto-academy-eatfat2befit “Call to Action” was animated in CSS “BounceIn” and all buttons were invisible. I had to remove the button animations.
I do not have a cache plugin in my WP. I saved the options of the theme, emptied my cache on my PC, but nothing changed the problem …
I am a little lost … I do not see where I can intervene.
Hi,
That’s quite strange, I can’t see anything via the front-end that may be causing this. I will have to refer this ticket to a higher support level for further assistance. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.
Thank you for your patience,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Thank you Kieran,
I will wait.
Do you need more information about my WP configuration?
all my plugins are up to date.Hello, I tried to check this page but it gives a 404 not found error https://eatfat2befit.com/nutrition-values-ciqual
Try to update to latest 4.3.10 KLEO also. I am sure it is not related to the theme update but maybe the update of Visual composer can have something to do with it.
What Visual composer version you have now and was it updated meanwhile?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI am sorry, here is the good link of the page:
https://eatfat2befit.com/valeurs-nutritionnelles-ciqualI am already in version 4.3.10 since version 4.3.10 was very close to version 4.3.9.
I have version 5.5.2 of Visual Composer.
But since I have another serious problem, I opened another dedicated ticket:
The topic ‘KLEO 4.3.9 and CSS Bug ?’ is closed to new replies.
