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hello I am having problems with revolution slider post type and adding element post grid to pages.
1. revolution slider post type will not slide or show next post it only shows first post.
2 i am using child theme when adding element post grid to pages you get blank page you can only see the header and all other content disappears
3 I also wanted to ask how to change the https://website.com/wp-login pop up url to https://website.com/login or something else
thanks
Hello, for 1,2 i need to check it at your page, can you share access?
3- Try theme my login pluginHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, please try sharing admin access so i can check it out
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, seems to be related to rtmedia plugin, try to deactivate it and test again
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
there is no change to problem when deactivating that plugin. I tried and nonthing happened the page still loads blank with header only showing.
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
There it’s a php error and also JS errors in page (caused by the php error)
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Please try to do the next, make sure you have all things updated Wp+Plugins+ThemeCheck for plugin updates under under wp-admin -> appearance -> install plugins.
Leave child theme de-activated(if you are using)
IF it’s the same doing all above there it may be needed to enable wp debug to can see exactly the error.
Steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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