This topic has 1 reply, 2 voices, and was last updated 6 years by Laura.

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  • #205701
     wholistic
    Participant

    Hi,

    I have been receiving unusual spam registrations – a few every day. The interesting part is that the registrations don’t come through the registration page but from elsewhere. I know they do not come from the registration page because if they do, they will be assigned a membership level. However, these spam users come with no membership level. I suspect there are some registration fields left over from the theme and I could not figure out where. Also, Ias I was looking at the Google Serch console and Fetch as Google, I noticed some pages are seen by Googlebot with registration fields at the bottom of the page. I checked those pages, there is nothing on them that should show registration. See the screenshot below from Google. This is the About us page. There are a few others I noticed but there are probably more of them. Where do these registration fields come from? And is there a way to disable them from the theme?

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    #205733
     Laura
    Moderator

    Hello, the theme does not add any registration method. Plugin does, buddypress has a registration method, found at /register page, woocommerce also allows registration, paid memberships pro account page too. You must fight spam and not block registration methods because that affects your users. Again, themes do not add this, plugin does.

    I can take a look at those users and try to find the source, then we can check any spam prevention plugin for the source.

    I would need admin access

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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