This topic has 1 reply, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #206917
     korym
    Participant

    Hello.  I’m trying to update my Kleo theme as my site is indicating an update is pending.  Unfortunately, I keep getting the following error:

    An error occurred while updating Kleo: Download failed. A valid URL was not provided.

    Would you please advise?

    Thanks much.

    Regards,

    Kory

    #206918
     Kieran_SQ
    Moderator

    Hi,

    Thanks for letting us know you are experiencing this issue. We are aware of an issue with the Envato API and are actively look into it.

    In the meantime you can always download the latest update directly from ThemeForest and upload manually via SFTP / FTP if needed.

    Please accept our apologies for the issue, as soon as we have more information I will let you know.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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