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Author
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August 22, 2018 at 00:22 #207120aliceinoueParticipant
Hi – We are having an issue with the dropdowns on our top menu. Sometimes they drop down on hover and sometimes not. It’s very hit or miss and does this no matter which page you’re on. The issue happens on multiple browsers.
We’ve checked on javascript errors and found none.
Attachments:
You must be logged in to view attached files.August 22, 2018 at 06:29 #207142LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
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Always happy to help you 🙂
August 26, 2018 at 17:33 #207507RaduModeratorHi,
Noticed that this happens only on homepage if i try in any other page that issue not happens, this results that in the homepage content something breaks that not sure what, i recommend you to clone the page and in the cloned one delete sections one by one while you check the page behaviour unntil you find it.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionAugust 29, 2018 at 20:46 #207917aliceinoueParticipantIt happens on several pages:
https://yourhappinessu.com/
https://yourhappinessu.com/corporate-programs/
https://yourhappinessu.com/event-calendar/What makes us think it could be a theme issue is that the dropdown menus start to work when you update the window by resizing it. They also work for a split second before the page fully loads.
August 30, 2018 at 15:16 #207973RaduModeratorHi,
I see, not sure why that, try to add the next snippet in wp-admin -> general options -> Javascript code
COPY CODE<script> jQuery(document).ready( function () { KLEO.main.init(); }); </script>
Or this one
COPY CODE<script> jQuery(document).ready( function () { setTimeout(KLEO.main.init(),2000); }); </script>
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 7, 2018 at 17:27 #208835RaduModeratorSure,
Go to wp-admin -> theme options -> press under general options -> scroll until you see the JavaScript code
And paste the code from above
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 18, 2018 at 23:50 #209857AbeKeymasterHi, let us do some tests on your site to see what could be wrong. Please provide also FTP access if is possible.
Thanks
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.September 24, 2018 at 15:53 #210271RaduModeratorHi,
THe issue it’s caused by one of some plugins
Set off one by one until you find it.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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