theme update error

Home Forums Sweetdate – WordPress General questions theme update error

This topic has 39 replies, 2 voices, and was last updated 6 years by Laura.

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  • August 22, 2018 at 00:27 #207122
     emmanuel
    Participant

    hi an error is occurring when i am updating the sweetdate theme see attachment

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    August 22, 2018 at 11:49 #207159
     Laura
    Moderator

    Hello, please check that you have the correct api and username at theme options update section, try again and if not working try using envato toolkit plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    August 22, 2018 at 20:43 #207169
     emmanuel
    Participant
    This reply has been set as private.
    August 23, 2018 at 00:25 #207215
     Laura
    Moderator

    Hello, try adding this css to style.css of child theme

    COPY CODE
    
span#pmpro_submit_span:first-child {
    display: none !important;
}
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    August 28, 2018 at 23:02 #207796
     emmanuel
    Participant

    hi thank you one thing could this blue color here see attachment change to this #7f00c4

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    August 29, 2018 at 06:54 #207819
     Laura
    Moderator

    Looks like you did already

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    August 29, 2018 at 21:14 #207918
     emmanuel
    Participant
    This reply has been set as private.
    August 30, 2018 at 11:03 #207961
     Laura
    Moderator

    Hello, here the css

    COPY CODE
    
.label {
    background: #7f00c4 !important;
}
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    August 30, 2018 at 19:29 #208013
     emmanuel
    Participant

    thank you where can i find this text to translate/change see attachment

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    August 31, 2018 at 17:43 #208097
     Laura
    Moderator

    Hello, using Loco Translate, try at Themes – Sweetdate

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 1, 2018 at 03:03 #208138
     emmanuel
    Participant

    hi i did not find the text in sweetdate theme or buddypress with the loco translate plugin

    September 3, 2018 at 01:28 #208284
     Laura
    Moderator

    Hello, user can you check at k elements plugin?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 3, 2018 at 02:39 #208287
     emmanuel
    Participant

    what do you mean by k elements plugin

    September 3, 2018 at 17:37 #208340
     Laura
    Moderator

    Hello, i checked there is an issue with loco translate, can you share ftp so i can change it at the file?
    Let me know the text you want to use

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 3, 2018 at 19:10 #208356
     emmanuel
    Participant
    This reply has been set as private.
    September 3, 2018 at 21:17 #208385
     Laura
    Moderator

    Hello, username or password invalid please check

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 3, 2018 at 22:16 #208389
     emmanuel
    Participant
    This reply has been set as private.
    September 4, 2018 at 18:33 #208453
     Laura
    Moderator

    Hello, the file is at sweetdate\page-parts its general login form , before editing it copy it to the child theme so it has the same structure then edit it there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 4, 2018 at 22:24 #208472
     emmanuel
    Participant

    hi i did not found it in sweetdate\page-parts/general login form

    September 5, 2018 at 00:40 #208506
     Laura
    Moderator

    It’s General-login-modal sorry

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 5, 2018 at 03:37 #208519
     emmanuel
    Participant
    This reply has been set as private.
    September 5, 2018 at 15:34 #208554
     Laura
    Moderator

    Hello, please check it manually, page-parts/general-login-modal.php check attached

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    September 5, 2018 at 16:08 #208563
     emmanuel
    Participant
    This reply has been set as private.
    September 6, 2018 at 14:46 #208675
     Laura
    Moderator

    Hello, found it at Loco Translate – WordPress, check attachment, let me know if that works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    September 6, 2018 at 21:33 #208755
     emmanuel
    Participant

    hi that’s not the text the text is ‘The username or password you entered is incorrect’

    September 7, 2018 at 17:25 #208832
     Laura
    Moderator

    Hello, did you check there and didnt find it? Let me know please

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 7, 2018 at 20:28 #208881
     emmanuel
    Participant

    hi i check there i did’nt found it

    September 8, 2018 at 16:23 #208983
     Laura
    Moderator

    Hello, this is coming directly from wordpress error messages so can’t really change it at the child theme or using loco translate

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 11, 2018 at 16:52 #209305
     emmanuel
    Participant
    This reply has been set as private.
    September 11, 2018 at 21:00 #209339
     Laura
    Moderator

    Hello, just add this to style.css of child theme
    It will hide the menu link on mobile

    COPY CODE
    
@media only screen and (max-width: 940px) {
li#nav-menu-item-2648 {
    display: none !important;
}
}
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 11, 2018 at 22:07 #209343
     emmanuel
    Participant

    thank you is there a way the space to the left and right of this particular page be reduced see attachment and link https://www.eumello.com/message/

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    September 11, 2018 at 22:27 #209348
     Laura
    Moderator

    Hello, try with

    COPY CODE
    
.page-id-1300 div#main .row {
    width: 1440px !important;
}
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 12, 2018 at 00:29 #209353
     emmanuel
    Participant

    hi thank you but there is one little problem the widget became stretch out so could it be push to the corner

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    September 12, 2018 at 16:48 #209429
     Laura
    Moderator

    Hello, try

    COPY CODE
    
.page-id-1300 iv#cometchat_embed_synergy_container {
    width: 1000px !important;
}
.page-id-1300 iframe#cometchat_synergy_iframe {
    width: 1000px !important;
}
.page-id-1300 aside.four.columns {
    width: 25% !important;
}

    For further editing you may need to hire a developer

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 13, 2018 at 01:50 #209475
     emmanuel
    Participant

    hi thank you could i show you one more thing please, this code below you sent me for the sidebars reduction is causing the page to over lap see attachment

    https://www.eumello.com/message/

    .page-id-1300 div#main .row {
    width: 1440px !important;
    }

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    September 13, 2018 at 13:47 #209500
     Laura
    Moderator

    Hello, delete that one and see if the other works fine

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 13, 2018 at 14:39 #209505
     emmanuel
    Participant

    hi when i remove this code below it would put back the side bars to normal see attchnment

    i think the issue is occurring because of the width property and the value 1440px

    https://www.eumello.com/message/

    .page-id-1300 div#main .row {
    width: 1440px !important;
    }

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    September 13, 2018 at 21:10 #209562
     Laura
    Moderator

    Hello, you would need to contact a developer to edit it more as it may need more editing because of cometchat chat widget

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    September 24, 2018 at 22:03 #210347
     emmanuel
    Participant

    hi where can i find this profile text to translate see attachment it is not located in buddypress plugin nor sweetdat theme loco plugin

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    September 25, 2018 at 10:19 #210382
     Laura
    Moderator

    Hello, it should be either at sweetdate or at buddypress, make sure you click SYNC before searching for them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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