This topic has 6 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #207146
     Cyber Storm
    Participant

    Hi support team.

     

    I have created a homepage for a site with a “Custom Logo” (i.e. different logo to the rest of the site).

    It works beautifully on my desktop, but when viewing the page on a Laptop or mobile devices such as iPad, the custom logo appears only briefly and the normal logo overrides the custom.

    Is there a way to fix this problem?

    Thank you.

    Ken

    #207147
     Cyber Storm
    Participant

    Forgot to mention that the page designated to be the Home Page is titled “The Sydney Lodge 1020”.

    The Custom Logo is the one with a blue ribbon in the middle.

    Thank you.
    Ken

    #207178
     Laura
    Moderator

    Hello, i see a blue ribbon at both logos, can you share the mobile logo url here maybe i can create a css for you to replace it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #207207
     Cyber Storm
    Participant

    Hi Laura

    Thank you for your reply.
    I didn’t realize that there was a separate field for Custom Logo Retina.
    By entering the image URL, the problem was fixed.

    Thanks for your awesome support as always.

    Kind regards,
    Ken

    #207241
     Laura
    Moderator

    Happy to help 🙂 and glad you could resolve it! If you want to support our free support service please rate us 5 stars at themeforest

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #207286
     Cyber Storm
    Participant

    Done! 🙂

    I saw some comments complaining about the lack of support… I can’t understand how they could be unhappy with you guys.

    We have dealt with many companies, and truly believe you are one of the top service providers.
    You deserve nothing less than 5 stars!

    Thanks again for being awesome.

    Kind regards,
    Ken

    #207338
     Laura
    Moderator

    Hello, thanks you! We really appreciate that!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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