Reply To: Receiving Fatal Error

Hello, that is not the theme it’s uploads of php. You must block php uploads it seems you have malware at your website. At the log there is no mention to the theme but to a php file uploaded to rtmedia.
If you go to your file manager and follow that path you can delete the file. You should also Check to block php to be uploaded using rtmedia and install wordfence plugin to scan your files for more malware. We are not responsible for malware attacks at your site and even from a third party plugin like rtmedia, we do not offer malware cleaning services this is a theme support forum and the theme has no ways to upload files or hack your site. Rtmedia as an upload managed does, as you see some user managed to upload php which should be blocked