Problems with theme version

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This topic has 21 replies, 3 voices, and was last updated 7 years by Radu.

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  • October 20, 2018 at 17:48 #211935
     Jose_Lopes
    Participant

    Hi,

     

    I’m trying to upgrade Kleo Theme from version 4.3.4 to 4.3.13.  Mantaining the Kleo Child Theme, I’ve changed all the files in the Kleo folder to the new files. And whats happens is an error 500.

    What could be happening? What were the major modified files that could lead to this problem?

    The site (www.t4h.com.br) is hosted in Amazon, with Elastic Beanstalk and Load Balancing, and all changes should be done via git-deploy.

    Thanks,

     

    José Augusto

    October 20, 2018 at 17:54 #211939
     Kieran_SQ
    Moderator
    Not marked as solution
    October 20, 2018 at 17:59 #211940
     Jose_Lopes
    Participant
    Not marked as solution
    October 20, 2018 at 18:07 #211942
     Jose_Lopes
    Participant
    Not marked as solution
    October 20, 2018 at 18:23 #211950
     Kieran_SQ
    Moderator
    Not marked as solution
    October 20, 2018 at 18:37 #211953
     Jose_Lopes
    Participant
    Not marked as solution
    October 20, 2018 at 18:41 #211954
     Kieran_SQ
    Moderator
    Not marked as solution
    October 20, 2018 at 21:03 #211963
     Jose_Lopes
    Participant
    Not marked as solution
    October 20, 2018 at 21:12 #211965
     Kieran_SQ
    Moderator
    Not marked as solution
    October 20, 2018 at 21:20 #211967
     Jose_Lopes
    Participant
    Not marked as solution
    October 20, 2018 at 21:22 #211968
     Kieran_SQ
    Moderator
    Not marked as solution
    October 20, 2018 at 21:32 #211969
     Jose_Lopes
    Participant
    Not marked as solution
    October 20, 2018 at 21:35 #211970
     Kieran_SQ
    Moderator
    Not marked as solution
    October 20, 2018 at 21:37 #211971
     Jose_Lopes
    Participant
    Not marked as solution
    October 22, 2018 at 14:14 #212011
     Radu
    Moderator
    Not marked as solution
    October 22, 2018 at 16:56 #212018
     Jose_Lopes
    Participant
    Not marked as solution
    October 22, 2018 at 17:58 #212029
     Jose_Lopes
    Participant
    Not marked as solution
    October 23, 2018 at 02:21 #212049
     Jose_Lopes
    Participant
    Not marked as solution
    October 24, 2018 at 13:51 #212119
     Radu
    Moderator
    Not marked as solution
    October 24, 2018 at 21:48 #212138
     Jose_Lopes
    Participant
    Not marked as solution
    October 24, 2018 at 22:19 #212140
     Jose_Lopes
    Participant
    Not marked as solution
    October 25, 2018 at 15:17 #212182
     Radu
    Moderator
    Not marked as solution
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Support Hours Our support team is available from Monday to Friday during regular office hours ( East European Time ). Please allow up to 48hrs so we can review your request and respond.
License info One theme purchase allows you to use it only on one WordPress install, so each new install requires a new license. We thank and appreciate everyone for their purchase as it allows us to keep supporting and releasing new updates.

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